Head of Homecare
Salary: £35,000 per annum, with opportunities for salary progression linked to service growth and performance
Location: Coatbridge
Contract: Full Time, Permanent
Note- we do not offer visa sponsorship, and require all applicants to have an ongoing and unrestricted right to work in the UK.
About Us
Oakmont Care Services are a family run care provider. Established in 2010 to offer person-centred support in supported living services, we have grown and are looking to expand our recently established homecare service.
About the Role
Oakmont Care Services is seeking an experienced and ambitious leader to take ownership of our Care at Home Department.
Reporting directly to the Registered Manager, you will lead a team of junior managers responsible for delivering high-quality support to people living in their own homes. The department currently supports approximately 50 individuals and oversees a team of around 30 care staff, with plans for continued growth.
This is not just a compliance role.
We are looking for somebody who understands how to build and run a successful homecare service. You will be responsible for maintaining high standards of care and regulatory compliance, while also identifying opportunities for growth, improving operational efficiency, maximising service capacity and contributing to the commercial success of the department.
If you are somebody who enjoys developing people, solving problems and growing services, we'd like to hear from you.
Key Responsibilities
Leadership and Management
- Provide leadership and direction to Service Development Managers.
- Support, mentor and develop junior managers.
- Conduct supervisions, appraisals and performance management processes.
- Build a positive, accountable and solutions-focused culture.
- Ensure managers are equipped to deliver safe, effective and person-centred services.
Operational Performance
- Hold overall responsibility for the day-to-day performance of the Homecare Department.
- Ensure effective deployment of staffing resources.
- Monitor service capacity, utilisation and workforce planning.
- Analyse performance data and implement improvement plans where required.
- Support managers to ensure services are delivered efficiently and effectively.
Quality and Compliance
- Maintain oversight of regulatory and contractual compliance.
- Ensure SSSC registration, training and workforce compliance requirements are met.
- Lead investigations into incidents, complaints and service concerns as required.
- Monitor audit outcomes and drive continuous improvement.
- Promote a culture of high-quality, person-centred care.
Business Development and Growth
- Identify opportunities to grow the service and increase delivered hours.
- Develop positive relationships with commissioners, families and other stakeholders.
- Support the mobilisation of new care packages and service developments.
- Work alongside the Registered Manager to achieve agreed growth targets.
- Contribute to the financial sustainability and commercial performance of the department.
Senior Management Responsibilities
- Participate in the senior management team.
- Contribute to strategic planning and service development.
- Participate in the management on-call rota.
- Deputise for the Registered Manager where appropriate.
- Represent the organisation professionally with external stakeholders.
About You
You will be an experienced homecare professional who understands both quality care and effective service delivery.
You will have:
- Significant experience within Care at Home services.
- Experience leading teams and managing managers.
- Strong understanding of Care Inspectorate and SSSC requirements.
- Experience of service development and quality improvement.
- Excellent leadership, communication and organisational skills.
- A proactive, commercially aware approach to service management.
- A full driving licence and access to a vehicle insured for business use.
Qualifications
Essential:
- SVQ Level 4 Health and Social Care (or equivalent), or willingness to work towards.
- Eligible for registration with the SSSC.
Desirable:
- Leadership and Management qualification.
- Previous experience managing a growing Homecare service.
What We Offer
- Competitive salary of £35,000 per annum.
- Salary progression linked to departmental growth and performance.
- Opportunity to shape and develop a growing Care at Home service.
- Supportive senior management team.
- Ongoing professional development.
Job Types: Full-time, Permanent
Pay: From £35,000.00 per year
Benefits:
- Flexitime
- Free parking
- On-site parking
- Private medical insurance
Application question(s):
- Do you have experience in the care sector?
- Do you drive with access to your own car?
- Do you have experience managing in a homecare setting?
Work Location: In person
