Lettings Agent / Property Manager
Company: BTC Lettings Midlands Ltd
Location: Coventry and surrounding areas
Job Type: Full-time
Salary: Dependent on experience
Overview
BTC Lettings Midlands is looking for a proactive, organised and confident Lettings Agent / Property Manager to join our growing team.
This is a varied, hands-on role involving the day-to-day management of residential properties across Coventry and the surrounding areas. The successful candidate will work closely with landlords, tenants, contractors and other members of the team to ensure properties are managed professionally and efficiently.
The role will involve a mixture of office-based administration and travelling to properties for viewings, inspections, check-ins, check-outs and landlord appointments.
Duties and Responsibilities
- Conduct property viewings with prospective tenants
- Carry out routine property inspections
- Complete tenant check-ins and check-outs
- Meet with new and existing landlords
- Respond to landlord and tenant enquiries by telephone and email
- Coordinate maintenance issues and arrange repairs with contractors
- Follow up on outstanding maintenance and property-related matters
- Assist with preparing properties for new tenancies
- Manage tenancy documentation and property records
- Arrange appointments and provide access to properties where required
- Monitor rent payments and assist with following up rent arrears
- Take and maintain accurate inspection and property condition records
- Assist with advertising available properties and responding to enquiries
- Support the lettings process from initial enquiry through to move-in
- Maintain positive relationships with landlords, tenants and contractors
- Carry out general administrative duties relating to the property portfolio
- Ensure all tasks and updates are accurately recorded on the company’s systems
Requirements
- Previous experience in lettings, estate agency or property management is preferred
- Previous experience in administration or a customer-facing role will also be considered
- Strong communication and customer service skills
- Confident speaking with landlords, tenants and contractors
- Excellent organisation and time-management skills
- Ability to manage multiple tasks and appointments
- Strong attention to detail
- Professional and presentable manner
- Ability to work independently and as part of a team
- Comfortable using email, Microsoft Office and property management systems
- Good knowledge of Coventry and the surrounding areas would be beneficial
- Full UK driving licence
- Access to a reliable vehicle
What We Offer
- A varied and hands-on role within a growing property company
- Opportunity to develop experience across lettings and property management
- Career progression as the company and portfolio continue to grow
- Supportive and fast-paced working environment
- Competitive salary based on experience
- Mileage allowance for property appointments where applicable
Application
Please apply with an up-to-date CV and a short introduction outlining your relevant experience and why you would be suitable for the position.
Applicants must have the right to work in the UK.
Pay: £25,420.00-£30,000.00 per year
Benefits:
Work Location: In person
