3-Month Contract
Housing Benefits Subsidy / Quality Assurance Officer
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Summary
The Housing Benefits Subsidy / Quality Assurance Officer plays a crucial role in ensuring the accurate assessment and payment of Housing Benefit claims in line with legislation and guidance. This position is integral to enhancing subsidy outcomes, maximising the Council's income, and supporting service quality through thorough auditing, checking, and identifying development needs within the team.
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Key Responsibilities
- Assess and review Housing Benefit claims to ensure accuracy and compliance with current legislation and guidance.
- Monitor and verify benefit processing to ensure correct payments and minimize errors.
- Assist in the preparation and completion of Housing Benefit subsidy returns and claims.
- Collaborate with external auditors, providing necessary data and supporting audit processes.
- Identify discrepancies and areas for improvement to enhance subsidy outcomes.
- Support the objective of maximising subsidy income and improving the Council’s financial position.
- Conduct quality assurance checks on benefit assessments.
- Provide feedback to staff and management based on findings from subsidy checks.
- Support the Training and Resilience team by identifying skills gaps and development needs.
- Contribute to continuous improvement in processes, compliance, and service delivery.
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