Technical/Sales Trainer
Location: Field Based / Multi-Site
Reporting to: Group SHEQ Director
About the Role
We are looking for someone with a strong technical background to join the business and help us transform how we train, develop, and support our Survey and operational teams.
You don’t need to already be an experienced Technical Trainer. We’re far more interested in finding someone who truly understands construction, surveying, installation, or home improvements, works exceptionally well with people, and has the practical knowledge and confidence to raise standards across the business.
Initially, the role will have a strong focus on our surveyors and survey quality. You’ll work directly alongside our field teams, investigate where things are going wrong, and put the right training, standards, and support in place to significantly improve our Right First Time performance.
What You’ll Be Doing
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Improve Standards: Work directly with Surveyors and Installers to elevate technical accuracy and quality out in the field.
- Problem Solve & Analyze: Review survey errors, installation issues, and recurring operational problems to identify root causes.
- Process & Material Development: Help establish clear survey standards, checklists, practical guidance, toolbox talks, and training materials.
- Coaching & Field Support: Provide hands-on coaching, deliver field-based support, and assist new starters or team members needing extra development.
- Assess Competency: Carry out practical assessments and help develop our internal competency sign-off process.
- Cross-Department Collaboration: Partner with Operations, Customer Services, and SHEQ to translate lessons learned into actionable operational improvements.
- Drive Performance: Focus on reducing rework, errors, and customer issues to raise overall Right First Time metrics.
Who We’re Looking For
You might currently be working as a Surveyor, Installer, Technical Manager, Supervisor, or in another hands-on construction/home improvement role, looking to take your career in an exciting new direction.
Key Requirements & Mindset:
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Strong practical and technical knowledge of surveying, installation, or construction.
- Ability to explain complex technical details clearly and build trust with different teams.
- Confidence to challenge poor standards constructively when something isn't right.
- A genuine passion for helping people improve and developing others.
- A practical approach to problem-solving and process improvement.
- Willingness to travel regularly across our regional depots and spend meaningful time with field teams.
Note: If you have the right technical foundation and attitude, we will fully support you in acquiring formal training qualifications.
The Opportunity
This is a brand-new role, giving you a blank canvas to make a real impact. We are building a structured, business-wide approach to technical training and competency—with ambitious longer-term plans to develop our own InstAcademy, internal training capabilities, apprenticeships, and structured career pathways.
If you have the technical foundation and the drive to build something special, we want to hear from you.
To Apply
Send your CV and a quick summary of your background to apply today.
Please visit https://instaloft.co.uk for more information
