Know your cars? Love talking to people? Want to be part of something that’s going somewhere?
At Fergies, we're building more than just another automotive business.
We specialise in premium and high-performance vehicles, working with marques including Mercedes, BMW, Land Rover, Audi, Porsche and more. We have a clear ambition to become one of the most trusted names in the industry, and we're looking for great people to grow with us.
We're looking for an Inbound Sales Advisor who knows their way around a car, enjoys dealing with customers and wants to develop their career in a business where performance, standards and doing the right thing actually matter.
If you're already working in automotive and feel like you're capable of more, this could be the opportunity you've been waiting for.
Why Join Fergies?
Work with the cars you actually want to talk about
If you're genuinely into cars, you'll enjoy this role.
You'll be dealing with customers who own some of the world's best premium and performance vehicles, discussing everything from servicing and maintenance to repairs and specialist work.
Your automotive knowledge won't just be useful...it's one of the reasons we want you here.
Join a business that's growing
Fergies is growing, and that creates opportunities.
We're putting the right people, systems and processes in place to build a business that can scale without losing the standards that got us here.
That means you'll have the opportunity to grow with the business, take on more responsibility and develop your career as we continue to expand.
We want people who are ambitious because and we're ambitious about what Fergies can become.
Be rewarded for being good at what you do
This is a genuine performance role.
You'll have a steady flow of inbound enquiries, meaning you're not spending your day cold calling strangers. Customers are already interested in using Fergies. Your job is to understand what they need, build confidence and turn that interest into a confirmed booking.
You'll have clear performance measures, so you'll know what good looks like and where you can improve.
If you're commercially minded and enjoy seeing the results of your work, you'll have plenty of opportunity to make an impact.
Develop your skills
You'll be surrounded by people who take the automotive industry seriously.
You'll develop your ability to:
- Understand customer requirements
- Discuss automotive issues confidently
- Build accurate estimates
- Explain technical work in a way customers understand
- Handle objections
- Improve your sales and conversion skills
- Manage and convert inbound opportunities
- Build long-term customer relationships
You'll receive ongoing training, support and feedback to help you get better.
We don't expect you to arrive knowing everything. We do expect you to be hungry to learn.
Work somewhere that values doing the right thing
This is probably the most important part.
At Fergies, we're not interested in becoming successful by selling customers things they don't need.
We want to build a business that customers trust.
That means giving honest advice, recommending the right work, communicating clearly and standing behind what we do.
We're looking for people who have that same instinct, people who would rather do the right thing than take the easy option.
You'll be given the freedom to have genuine conversations with customers and build relationships based on trust, not pressure.
Be part of a high-performance team
We're ambitious about the standards we set.
We want people who are competitive, motivated and proud of what they do.
You'll work in a structured environment where expectations are clear, processes are in place and everyone understands the part they play in delivering a great customer experience.
If you like being surrounded by people who want to win, want to improve and care about the result, you'll fit in here.
The Role
You'll be the first point of contact for many of our customers.
You'll handle inbound calls, emails and online enquiries, understand what the customer and their vehicle need, provide accurate estimates and turn genuine enquiries into confirmed bookings.
You'll take ownership of the enquiry from start to finish before handing the confirmed booking over to our front-of-house team.
You'll be measured on things like:
- Enquiry-to-booking conversion
- Average job value
- Booking accuracy
- Show-up rate
- Customer experience
But ultimately, success means customers trusting your advice and choosing Fergies because they know they're in safe hands.
Is This You?
You could be coming from:
- An automotive sales role
- Service advising
- A dealership
- An independent workshop
- A technician/mechanic background
- Automotive customer service
- Another automotive role where you've developed strong customer and commercial skills
Automotive knowledge is essential.
We're not looking for someone who simply knows how to sell. We want someone who understands cars and can confidently talk to customers about them.
You'll also need to be:
- Confident and personable on the phone
- Commercially driven
- Hungry to achieve
- Organised and detail-focused
- Comfortable discussing money
- Good at handling objections
- Naturally proactive
- A strong communicator
- Someone who takes ownership
- Someone who genuinely wants to do the right thing
What You Get
Competitive salary
Plus:
- A strong flow of inbound leads
- No cold calling
- Ongoing training and development
- A structured and supportive environment
- The chance to work with premium and performance vehicles
- Clear progression opportunities as Fergies grows
- Company pension
- Additional leave
- Company events
- On-site parking
- The opportunity to make a genuine impact in a growing business
Ready for Your Next Move?
If you're currently in automotive and you're looking for somewhere you can earn well, develop your skills, work with great cars and be part of a business that's genuinely going places, we'd like to hear from you.
If you have the automotive knowledge, the commercial hunger and (most importantly) the mindset to always do the right thing, you could be exactly the person we're looking for.
Send your CV and a short cover letter to [email protected] by Monday 14th September 2026.
Fergies - Premium Automotive. Done Right.
Pay: £35,000.00-£45,000.00 per year
Benefits:
- Company pension
- Free parking
Application question(s):
- Do you have previous experience working with the automotive industry?
Work Location: In person
