Job Overview
We are seeking an energetic and highly organized Practice Secretary and Digital Facilitator to join our dynamic team. This vital role combines administrative excellence with digital engagement, ensuring smooth practice operations while enhancing our digital presence. The ideal candidate should have prior NHS General Practice experience and also proficient in navigating social media. Your enthusiasm and dedication will help us deliver outstanding service and innovative digital solutions that elevate our practice’s impact.
Duties
- Manage all administrative tasks including scheduling appointments, maintaining patient records, and handling correspondence with efficiency and professionalism
- Serve as the primary point of contact for visitors, clients, and team members, creating a welcoming and organized environment
- Coordinate digital platforms by facilitating online consultations, managing virtual meetings, and supporting the use of telehealth tools
- Assist in developing and implementing digital communication strategies to engage clients through emails, social media, and other online channels
- Maintain accurate documentation of practice activities, including appointment logs, incident reports, and administrative records
- Support the onboarding of new staff with digital tools .
- You will be expected to play a leading role in our practice BeCCor achievement; minor surgery and vasectomy delivery.
- Collaborate with team members to troubleshoot technical issues related to digital platforms and office equipment
Qualifications
- Proven office experience with a strong background in administrative support roles
- Demonstrated experience in managing digital tools such as scheduling software, video conferencing platforms, or electronic health records systems particularly EMIS.
- Demonstrate good understanding of setting up templates; designing questionnaires and interacting with social media.
- Strong communication skills—both written and verbal—capable of engaging diverse audiences effectively
- Ability to multitask efficiently in a busy environment while maintaining a positive attitude
- Familiarity with basic IT troubleshooting and digital facilitation techniques is preferred
- Prior experience working in a NHS GP practice setting is a plus.
Join us to make a meaningful difference by blending top-tier administrative support with innovative digital facilitation. Your energy and expertise will empower our practice to operate seamlessly while connecting more effectively with our community!
Pay: £13.50-£14.80 per hour
Benefits:
Ability to commute/relocate:
- Little Hulton M38: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
