Opportunity at GWR Kia – Service Advisor
Basic Salary £30,000.00 plus bonus £36,000.00+ On Target Earnings, based on a 42.5 on average working work week
Due to continued growth, we are seeking an experienced Service Advisor to join our team.
Our team at GWR Kia represents one of the UK’s leading and most innovative automotive brands, known for its cutting-edge technology and strong customer focus.
Located in the heart of Brentford on the iconic Great West Road, GWR Kia is the UK’s premier Kia dealership and home to Europe’s largest Kia showroom.
Our state-of-the-art facility includes four expansive showroom floors, over 100 vehicles on display and over 15 service bays, making us a true one-stop destination for all things Kia – from sales to aftercare.
If you’re passionate about cars, committed to excellence, and eager to be part of a thriving, professional team, we want to hear from you.
What you will be doing:
Arranging customer bookings for the workshop, recording & communicating authority for any extra work required or parts to be ordered or fitted
Understand the customer's needs and correctly interpret instructions
Assist with planning the forward capacity of the workshop, monitoring all work to ensure that it is completed by the times required
Check, inspect and test incoming and outgoing vehicles and work including acting as quality controller, as required
Ensure that work done, parts and consumables used and tests carried out are accurately recorded on the job card/repair order. Cost the work and raise invoices
What we need from you:
A full driving licence is essential
Experience working within an automotive service department is essential
Outstanding communication skills, both in person and on the telephone
High level of accuracy with excellent attention to detail
Strong organisational skills and ability to follow strict procedures
This is a fabulous opportunity for the right person to join our friendly team. We always strive to recognise the hard work and achievements of our team members with excellent benefits, incentives, training and career development.
At RRG Group we are dedicated to building a diverse, inclusive and authentic workplace, and believe that RRG Group is for Everyone. So, if you’re excited about this role and you share our values to deliver great experiences through fresh thinking and working better together, we encourage you to apply. You may be just the right person for this or other roles. Please get in touch!
RRG Group
About RRG Group
From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction.
Over the last 59 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda, Omoda and Jaecoo models along with a Nissan Service Centre.
Thanks to solid and secure backing and investment; the RRG Group has been able to expand and reinvest into its premises and people. The ethos of the company is to invest back into the business and look at all potential opportunities has meant that the business has successfully grown to how it is today – but as history shows; that won’t stand still and the business will continue to grow, develop and expand.
There are always exciting times ahead for RRG Group!
Benefits of working at RRG Group
There are plenty of ways that you and your family can benefit with you working with us at RRG Group, from discounts on vehicle repairs to joining our Employee Car Scheme (after successful completion of 6 months’ probation period and aged 21+) where you can drive a brand new car (Toyota / Lexus / Mazda) with no deposit, no credit check and fixed monthly payments at a reduced price. deducted from your salary. Drive your dream car for less!
A pension that pays. Our flexible Workplace Pension Scheme gives you the freedom to plan for the future in a way that suits you. Choose exactly how much you want to contribute on a monthly basis.
Wellbeing Wednesday. We take employee wellbeing seriously at RRG Group, we offer this service every week to support all our colleagues with whatever challenges they may face at work or at home.
Referrer a Friend Scheme. Recommend someone to join RRG Group and we’ll give you an additional £300 per referral.
Holiday allowance starting at 24 days per year (FTE) plus Public Holidays, we reward long serving employees by rising holiday allowance to 30 days plus Public Holidays (FTE). Over 120 members of staff have been with the Group for over 20 years, that’s 1 in 7 members of staff!
Fantastic future career opportunities and development as expected from a large and progressive Company. Receive industry leading training from the brand you represent whilst you develop your skills with the RRG Group purpose build Learning and Development Training Academy.
Great team spirit, charity events and the flexibility to get involved in various fundraising events.
Eye care benefits, Support and Mentoring, Employee Assistance, conferences and learning events, regular staff incentives, and so much more!
#hp
Job Types: Full-time, Permanent
Pay: £30,000.00-£36,000.00 per year
Work Location: In person
