OVERALL PURPOSE OF THE JOB
The purpose of the Admin/FOH role is to seamlessly deal with incoming calls & emails alongside managing a busy front of house with ease without compromising on providing excellence in customer service. The ideal candidate will be dynamic, take pride in their work, have a willingness to learn and be an exceptional multi-tasker.
KEY RESPONSIBILITIES
The candidate must have a positive attitude to sales and customer service and the ability to work in a pressurised environment.
The role will require the candidate to:
- Dealing with phone and email enquiries, directing calls to the relevant person.
- Process incoming sales orders, design and quotation requests and enquiries.
- Co-ordinate the invoicing and dispatch of orders.
- Maintain orderly records of all quotations and orders received via phone or email.
- Support the showroom and external sales team.
- Arrange Bank lodgements for payments received, updating daily cash sheets, logging after-sales.
- Organising, maintaining, and processing bills, contracts, job sheets, risk assessments & leaflets.
- All other general admin duties as required.
KNOWLEDGE & EXPERIENCE REQUIREMENTS
- Self-motivated, with an ability to work as part of the internal team.
- Strong administration, organisational and communication skills.
- IT skills associated with Microsoft excel packages (word and excel).
HHI as part of SIG PLC, is passionate about our Commitment Culture! The successful candidate will demonstrate flexibility, agility and be passionate about what they do. We expect that you will make a positive difference when joining HHI.
Job Types: Full-time, Permanent
Benefits:
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
Application question(s):
- What are your salary expectations?
Work Location: In person
