Munnelly Support Services is a leading UK construction and infrastructure support company, specialising in construction-site logistics and supporting major construction and infrastructure projects across the UK.
Munnelly Support Services are a part of the Munnelly Group, a family-run and owned group of leading construction and infrastructure support businesses and ultimate parent company to 8 businesses.
As the business continues to grow, we are looking for a dynamic and proactive Client Engagement Executive to join the team.
ROLE SPECIFICATION:
The Client Engagement Executive will be responsible for supporting business growth by carrying out market analysis, research and prospecting, and by developing early-stage leads into qualified opportunities for the Business Development and Preconstruction teams.
This is an exciting opportunity for someone who is passionate about building strong client relationships, identifying new opportunities and creating meaningful connections that support long-term business growth.
KEY RESPONSIBILITIES:
- Identify and help build the company’s opportunity pipeline through targeted research and prospecting.
- Support the qualification and progression of early-stage leads through proactive engagement and insight.
- Undertake detailed market research to identify leads, sector trends, upcoming opportunities, competitors and emerging markets.
- Attend regular client meetings
- Maintain and continually improve a market intelligence and client insight database, ensuring information is current and accessible.
- Review client pipelines, frameworks and forward project programmes to identify potential opportunities and routes to market.
- Track competitor activity, positioning and service offerings to inform business development approach and messaging.
- Work closely with Business Development and Preconstruction to maintain a strong, sustainable pipeline and effective handover of qualified opportunities.
- Provide research and insight to support bid strategy, win themes and solution development.
- Support client engagement activity, including meeting coordination, briefings and targeted outreach.
- Identify relevant industry events, forums and networking opportunities; support attendance to raise profile and generate leads.
- Assist with preparing materials and key messages to maximise the value of client meetings and events.
- Capture and share intelligence gathered through engagement activity, feeding insight back into the wider business.
- Produce regular reporting on market trends, pipeline status and opportunity tracking.
- Maintain CRM records and reporting, ensuring data quality, accuracy and consistency
PERSON SPECIFICATION:
- Experience in business development, market research, sales or bid support, ideally within construction, logistics or a related sector.
- Strong research, analytical and commercial skills, with the ability to identify trends, projects, clients and new opportunities.
- Confident communicator with strong relationship-building and networking skills.
- Proactive and commercially focused, with a drive to identify, qualify and develop new business opportunities.
- Highly organised with strong attention to detail, particularly when maintaining CRM systems, databases and pipeline information.
- Able to turn market and client intelligence into clear, actionable insight to support bids and business development.
- Strong IT skills, including Microsoft Office and CRM systems.
- A self-motivated, collaborative and professional approach, with the ability to work across multiple teams and priorities.
BENEFITS:
- Company Pension
- Life Assurance
- 22 days holiday, increasing per service and capping at 30 days
- Milestone Achievements Awards
- Company Events
- Commission
Pay: £30,000.00-£40,000.00 per year
Work Location: In person
