BASELINE INFORMATION
JOB TITLE: Retail & Operations Manager - KBB Retail Sector
JOB TYPE: Permanent (ownership pathway)
LOCATION: Seaford, Brighton
TYPE: Showroom based
SALARY: OTE £50,000-£55,000 uncapped (base £35,000)
Calling top Managers from Wren, Magnet, and independent KBB retailers
This is NOT your typical KBB role
If you’re looking for a “job”, security, or someone else to take the risk - this isn’t for you.
But. If you’ve ever thought:
“I could run this business better if it were mine…”
“I don’t just sell kitchens - I understand how the whole business works…”
“I want real accountability, control, and the upside that comes with it…”
Then keep reading.
The Opportunity
This is a rare, genuine pathway into business ownership within one of the UK’s most recognised kitchen makeover brands.
You’ll take control of a live showroom and run it like an owner from day one - because that’s exactly what we’re preparing you to become.
Let’s be clear:
This opportunity is built on risk AND reward.
- You must be prepared to back yourself
- You will need skin in the game
- You will be expected to take full accountability for performance
- And in return… you unlock real upside and a pathway to ownership
This is not employment as usual - this is earning your right to own.
What You’ll Actually Be Doing
A true operator role - commercial, operational, and hands-on:
- Owning sales performance, margin, and profitability
- Running the showroom as a business unit, not just a retail space
- Managing the full customer journey - from enquiry to installation
- Closing deals, not passing them on
- Building and leading a results-driven team
- Coordinating installs, suppliers, and delivery
- Managing pipeline, forecasts, and operational performance
Who This Is For
You MUST:
- Have solid Retail Management experience in the UK KBB sector
- Be commercially sharp - you understand numbers, not just products
- Have a proven track record of winning business and delivering results
- Be comfortable operating without a safety net
- Think, act, and decide like a business owner
- Be prepared to put your name and reputation on the line
This is NOT for people who:
- Want a steady, low-risk role
- Need constant direction or approval
- Value comfort over opportunity
- Avoid accountability or pressure
- Are not prepared to invest in themselves and the outcome
What Makes This Different
- A clear and supported route to ownership
- Backed by a proven brand and established model
- Full autonomy with real accountability
- Performance-driven earning potential
- Support, systems and training - but no hand-holding
The Bottom Line
This is a high-stakes, high-reward opportunity.
It will demand more from you than a typical role. But it also offers more than most careers ever will.
Apply if you’re ready to stop working in a business…
…and start backing yourself to own one.
ABOUT US
Neighborly (yes, without a u) was established over 40 years ago in the United States as a small family business. Since then, Neighborly has grown into a world-leading company in home services.
Landing in the UK in 2010 as Neighbourly, the company has focused on acquiring and developing premium franchise brands within the home service industry. In the 15 years that Neighbourly has been in the UK, it has shown its keen intent for growth, with over 330 locations across 6 brands, and over 4,000 frontline operatives. Gaining a strong reputation for investment and franchisee development, Neighbourly has consistently grown year-on-year.
Our Brands:
- Drain Doctor
- Bright & Beautiful
- Countrywide Grounds Maintenance
- Dream Doors
- Pimlico Plumbers London
- Greensleeves Lawn Care
Dream Doors:
Established in 1999 Dream Doors is the UK’s Number One showroom-based kitchen makeover company, specialising in transforming existing kitchens into stunning, functional spaces, without the cost and disruption of a full renovation. Our innovative approach, high-quality products, and exceptional customer service have made us a trusted name in the home improvement industry. As we expand, we’re offering a unique opportunity for a driven individual to manage one of our showrooms with a clear path to securing personal financial security.
Pay: £50,000.00-£55,000.00 per year
Experience:
- Sales: 3 years (preferred)
Work Location: In person
