Kennedys is looking for a Senior e-Biller to join our Financial Operations team and be based in Chelmsford. The successful Senior Legal Biller (e-Billing) will work as part of the Working Capital team, alongside Cashiering and Finance Database teams, to provide a proactive billing support service to the firm including revenue assistance, bill production and dispatch.
Team
Kennedys Finance team support the firm globally producing timely and accurate financial and management information, reporting solutions and operational support to maintain the high standard of service offered to the firm's internal and external clients.
Our Finance team is made up of Financial Control, Financial Planning and Reporting, Management Accountants, Working Capital, Legal Cashiers and Financial Operations Database teams.
Our UK Finance team is based across the UK and have a presence in several global offices.
E-Billing Operations
Manage the end-to-end e-billing process for a portfolio of complex client accounts.
Submit bills through a range of client e-billing platforms, ensuring compliance with charge rates and client service level agreements (SLAs).
Ensure any amendments are processed and permanently changed in billing set-up where appropriate
Maintain billing records within the relevant e-billing platform and ensure accuracy of client reporting in relation to this.
Track and follow up on outstanding or draft bills, providing regular updates and reports to Assistant Managers and Partners.
Ensure that fee earners are fully compliant with time recording policies, and engage with fee earners to ensure prompt billing to minimise WIP lock-up.
Client Onboarding and Relationship Management
Lead onboarding of new clients to e-Billing platforms including running kick off meetings for clients transitioning to e-Billing with Partners and clients.
Attend regular meetings with Partners to discuss points of escalation and support with client management.
Develop and maintain strong relationships with Partners, fee earners, clients and internal stakeholders.
Maintain matter budgets and resolve billing related issues promptly to avoid delays to the revenue cycle.
Leadership and Team Development
Train new starters on both Elite 3E and relevant e-Billing platforms.
Provide ongoing coaching, support and development of junior team members.
Act as the escalation point for complex issues and respond to all queries and requests in a timely and efficient manner, escalating as appropriate.
Provide cover for Assistant e-Billing Managers, and other members of the team, during periods of absence.
Share best practice and contribute to continuous improvement across the team.
Work collaboratively with the Assistant Managers, Head of Working Capital, Cashiering and the wider finance team to improve processes and service delivery.
Desired Experience
A minimum of 5 years* previous e-Billing experience within a legal environment is desired to demonstrate required experience of billing cycles in a variety of external environments.
Strong understanding of the legal billing process and revenue management processes.
Knowledge of e-Billing portals (such as TyMetrix, CounselLink, Legal X, Ascent and Legal Tracker) and e-Billing hubs is preferred.
In-depth knowledge of VAT and billing compliance requirements.
Strong Excel and finance systems skills.
Experience in training and mentoring colleagues.
Strong communication and stakeholder management skills.
Please let us know if you require any additional support or adjustments to be made in order to submit your application to Kennedys.
- where a level of experience is indicated, this is a guideline only and represents the amount of time we would usually expect a candidate to accumulate the requisite level of experience. This does not preclude applications from candidates with more or less experience.
