Working hours: 33 hours per week, working Thursday/Friday/Saturday
Interview Date: To be confirmed
Additional Salary information: i.e., 10% night works allowance
Axholme House is a Salvation Army Lifehouse is located in the North East of Coventry. The centre provides accommodation and support based on individual needs to 32 homeless adults aged 25 and above.
As a Concierge, you will provide a professional front-of-house service, acting as the first point of contact for clients and visitors ensuring a safe, welcoming, and well-managed environment. This is a pivotal role in delivering high-quality, person-centred support services, with a focus on empowering individuals to live independently.
You will work closely with support and administrative teams, contributing to a service that promotes dignity, respect, and positive outcomes for all service users.
We are looking for someone who:
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Has experience working in a busy front-facing or customer service environment
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Demonstrates strong communication skills and the ability to engage effectively with a wide range of people
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Is organised, detail-focused, and able to follow processes accurately
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Works well as part of a team and takes a proactive approach
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Has a basic understanding of health and safety practices
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Is comfortable using IT systems, including Microsoft Office and databases
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Is committed to continuous learning and development
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Is able to work empathetically with individuals from diverse backgrounds and support environments
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment will be subject to satisfactory references, a criminal record check, Enhanced DBS Disclosure with adult workforce, Driving Licence, relevant qualifications, Health Assessment and evidence of your Right to Work in the UK in line with Home Office requirements.
As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found here.
The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
