Frimley North Outpatient Department - Band 2 Healthcare Support Worker with progression to Band 3 Health Care Assistant
Full Time/37.5 hours
An exciting opportunity has arisen for a dynamic, enthusiastic, and highly motivated healthcare assistant (HCA) with a varied clinical experience to join the Outpatient team (OPD). The OPD team are passionate about constantly improving our service and delivering high quality care to our patients.
We are looking for committed individuals with excellent organisational and leadership skills. Candidates will be appointed at Band 2 for an initial 8-month period. During this time, they will be required to complete the OPD competency framework and the Band 2–3 transition programme. On successful completion of these requirements, the postholder will progress to a Band 3 Healthcare Assistant role.
The position will involve cross-site working where you will be rotated across multiple departments. The candidate will be based in North OPD which consists of five main sites:
- King Edward VII and Parapet Breast Unit, Windsor
- St Mark’s Hospital, Maidenhead
- Heatherwood Hospital, Ascot
- Wexham Park Hospital, Slough
Sites are operational between 0800 -1830 hrs Monday to Sunday. This role is contracted at 37.5 hours per week. Working days are not fixed and shifts may be scheduled across any day from Monday to Sunday, depending on service needs.
The Outpatient team support multiple speciality clinics such as Oncology, Minor operations, ENT, Rheumatology, Breast, Orthopaedics, Trauma Allergy, Gastroenterology and Colorectal Clinics, Sleep Clinic, Cardiology and Ophthalmology.
You will act as an advocate for the Patients, Nursing and Medical colleagues and actively participate in further developments and expansion of the outpatient’s service to help deliver the FHFT Future Strategy.
The post will also involve providing mentoring and supporting new staff and a variety of learners working in the department.
- A full induction programme.
- A competency-based appraisal system
- Opportunities to undertake formal study and inhouse training courses.
If you would like to learn more about this role or arrange an informal visit, please contact:
Senior Sister Lina Batirashvili 07554 117148
[email protected]
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
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Frimley Health NHS Foundation Trust is committed to developing our workforce and supporting career progression. These Band 2 roles include:
Level 2 Health Care Apprenticeship
Care Certificate training
On successful completion of apprenticeship and care certificate (approximately 8 months), you will have the opportunity to progress to a Band 3 Health Care Assistant role within the Trust.
Please note that this role does not qualify for Visa Sponsorship.
Please refer to the attached Job Description and Person Specification for full details.
Some of the core requirements for the post:
Must be currently in the UK with the right to work
Meet government apprenticeship eligibility criteria
High standard of spoken and written English
Please do not use AI software to complete your application
These posts do not offer visa sponsorship
Some of the core tasks required for the role include:
Provide excellent customer care skills to ensure patients come first.
To act as an advocate for patients within the department/ward/unit.
To follow FHFT guidelines, policies, and procedures in maintaining safe working practices for patients and colleagues.
To ensure that patients' receive high quality communication and a good experience, having regard for their customs, religious beliefs, or principles.
Elements of the Job Description and the Person Specification may be screened at interview. We reserve the right to terminate the interview if it is felt these are not met.
