Yeomans Nissan Basingstoke are looking for an Experiences Parts Advisor to join their busy team. The role entails working in our busy parts department, assisting our customers, workshop and other motor traders with parts related enquiries and stock maintenance. We are looking for candidates who share our passion for delivering the highest levels of customer service and have the tenacity to develop and maintain long-term customer relationships.
As you would expect with a position of this importance the training will surpass that of other manufacturers and industries and includes on-going new model technology and customer service courses at the Training Academy & from Yeomans / external coaching staff. This industry leading training is complimented by excellent earning potential.
You will be very competent and capable both on the telephone and in person, be experienced with multi-tasking along with very good administration and PC skills with a background in the motor trade parts department.
Key responsibilities includes:
- Assisting, workshop , trade and retail customers with parts related enquiries
- Maximising sales opportunities
- Stock maintenance and ordering
- Receipting goods inwards
- Managing warranty and new parts returns
What we're looking for:
- A minimum of 2 years of parts experience (essential)
- A full, clean UK driving license (essential)
- Someone flexible, hard-working and able to work under pressure
- Highly motivated and physically capable of working in a fast-paced environment
- Excellent customer service skills & attention to detail
- Organisational & efficient worker
- Basic PC and phone skills
Additional benefits include:
- 25 days holiday per year plus bank holiday
- Pension contribution
- Death in service life insurance
- The option of a new or pre-owned vehicle at preferential rates
- Staff preferential rates for service, parts and repair work
- Company pension
The remuneration will comprise a basic package and a monthly bonus scheme based on departmental success and profit.
The hours are full-time Monday to Friday, 8.00 am to 5.30pm and Saturday mornings on a rota basis 8.30 to 12.30 (typically 1 in 2).
To apply for this position, please email a CV and covering letter to [email protected]
#51291
Job Types: Full-time, Permanent
Pay: £26,000.00-£33,000.00 per year
Benefits:
- Company pension
- Employee discount
- Referral programme
Experience:
- Automotive Parts: 2 years (required)
Work Location: In person
