Remote work, £12.71ph, self employed, 2-3 hours a week (12-15 a month)
Are you organised, friendly, and a genuine cat lover? We're looking for an enthusiastic Administrative Assistant to support our growing cat sitting business. This is a varied role that combines office administration with excellent customer service, helping ensure our clients and their cats receive the highest standard of care.
What You'll Be Doing
- Responding to customer enquiries via email, and social media.
- Booking cat sitting visits and managing staff schedules.
- Keeping client and pet records accurate and up to date.
- Sending invoices and processing payments.
- Supporting our team of cat sitters with day-to-day administration.
- Assisting with social media posts and general marketing (if desired).
- Maintaining high standards of customer service and communication.
We're Looking For Someone Who
- Is highly organised with excellent attention to detail.
- Has great communication and customer service skills.
- Is confident using computers and Google Forms/Google Docs.
- Can manage multiple tasks and stay calm under pressure.
- Is reliable, trustworthy, and proactive.
- Loves cats and understands the importance of providing exceptional care to both pets and their owners.
- Previous administration or customer service experience is preferred but not essential.
What We Offer
- A friendly and supportive team environment.
- Flexible working arrangements where possible.
- Training and opportunities to grow with our expanding business.
- The chance to work in a role that makes a real difference to pets and their owners every day.
If you're passionate about organisation, customer care, and cats, we'd love to hear from you!
Pay: £12.71 per hour
Work Location: Remote