Overview
Our client in Bedford are seeking a proactive and technically skilled IT Systems Administrator to manage and support our Microsoft 365 environment across three tenants , covering approximately 25 users. This is a hands on role that combines systems administration, user support, security, and infrastructure improvement.
Duties
- Administer Microsoft 365 services including Exchange Online , Teams , SharePoint , and Entra ID across multiple tenants
- Manage endpoint devices using Microsoft intune , including configuration , compliance, and lifecycle planning
- Oversee IT asset management : tracking , valuation , depreciation , and upgrade / replacement planning
- Handle onboarding and offboarding processes for employees , ensuring smooth IT transitions
- Monitor and respond to security threats using Microsoft Defender and Intune; manage malware and attack mitigation
- Provide first line user support and manage the internal IT helpdesk , including reporting and ticket resolution
- Maintain and optimise internet and Wi-Fi infrastructures , including Quality of Service ( QoS) management
- Support special projects and company wide initiatives involving IT systems or infrastructure
- Drive continual improvement of IT infrastrucure , processes , and user experience.
- Manage online identities , DNS records , websites , and API app registrations
Experience
- Proven experience in Microsoft 365 administration ( Exchange , Teams , SharePoint , Entra ID )
- Strong knowledge of Microsoft Intune and endpoint management
- Experience with IT asset lifecycle management and planning
- Familiarity with Microsoft Defender and general cybersecurity practises
- Solid understanding of DNS , domain management , and web technologies
- Excellent trouble shooting and user support skills
- Ability to manage multiple tenants and work independently across varied systems
- Strong documentation and reporting skills
- Microsoft certifications ( eg MS- 102 , MD - 102 , SC - 200 ) are advantageous
- Experience with scripting ( PowerShell ) for automation desirable
- Familiarity with ITL practises or helpdesk systems preferred
Monday - Friday 0900-1800 office based ( flexible working arrangements possible )
Salary - £45K ( DOE )
Opportunities for professional development and certification
Involvement in meaningful projects that shape the company's IT future
Immediate start for the right applicant .
Job Type: Permanent
Pay: £45,000.00 per year
Benefits:
Work Location: In person
