Job Summary
We are seeking a professional and organised Front of House / Receptionist to join the friendly, family ran Bosch Car Service Centre team. The successful candidate will be the first point of contact for customers, providing excellent customer service and ensuring smooth daily operations. This paid position offers an opportunity to develop administrative skills within a busy automotive environment. The role requires a friendly demeanour, strong organisational abilities, and proficiency in office software.
Responsibilities
- Greet customers warmly and professionally upon arrival and departure
- Manage incoming calls with excellent phone etiquette, directing enquiries appropriately
- Schedule appointments and manage the service calendar efficiently
- Perform data entry tasks accurately using Microsoft Office, Google Workspace, and QuickBooks
- Maintain organised records of customer information and service histories
- Handle administrative duties such as filing, photocopying, and general clerical support
- Assist with invoicing and processing payments using relevant software systems
- Ensure the reception area remains tidy and welcoming at all times
Skills
- Previous office experience or administrative background is preferred in the automotive sector
- Strong computer skills, including proficiency in Microsoft Office (Word, Excel), Google Workspace (Gmail, Calendar), and QuickBooks
- Excellent organisational skills with the ability to multitask effectively
- Good typing speed and accuracy for data entry tasks
- Demonstrated ability to communicate clearly and professionally via phone and in person
- Knowledge of office procedures, filing systems, and clerical practices
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail
This role is ideal for someone who is organised, personable, and eager to contribute to a reputable automotive service centre. The position offers valuable experience in administrative functions within a professional setting. Possibly looking at running social media pages as well if experience allows.
Pay: From £25,000.00 per year
Benefits:
- Employee discount
- Free parking
- On-site parking
Work Location: In person
