Key responsibilities
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Responsible for a variety of billing-related tasks, including generating and sending invoices, tracking payments, and managing financial records.
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Assist in monitoring the billing process as required using 3E
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Assist in preparation of bill narratives and draft cost details as required
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Raise, monitor and issue appropriate cheques for clients or third parties as required
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Record time for fee earners in their absence or as required
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Communicating with clients and/or outside co-counsel on fees, invoices and ad hoc queries
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Maintaining record of client specific rates and billing requirements
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If required, maintaining and updating trackers for key clients or projects
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Manage fee earner's calendars
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Arrange conference calls, meetings, VCs, catering
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Coordinate some travel arrangements, including taxis, accommodation and expense forms as appropriate. Unusually, this partner books most flights herself using the firm's travel agents in the US. Processing expenses.
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Prepare and collate papers ahead of meetings
Administration
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Deal with incoming and outgoing mail
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Monitor emails promptly as required and forward/action as necessary
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Establish and maintain effective and accurate filing systems (both hard copy and electronic)
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Assist in opening new clients and matters (including KYC and AML processes) as required.
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Utilise all global resource hubs
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Involvement in copyright, gaming, AI and contract work
Customer Service
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Deal with internal and client calls in a timely, confident, helpful and polite manner, passing on accurate messages promptly and actioning where necessary
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Deal with visitors in a confident and professional manner
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Keep client contact details as up to date as possible
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Discretion is needed, this role is supporting a member of the Firm's Executive Committee
Teamwork
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Attend training courses as required
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Attend EA meetings as required to keep up to date with firmwide procedures, current issues and add value to the EA practice
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Contribute to the team being proactive and helpful to colleagues and other fee earners by providing assistance during busy periods and covering for other fee earners in colleague's absence
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Effectively manage and prioritise work
Document production & technical skills
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Produce, format and edit legal documents efficiently and accurately sourced through digital dictation, hard copy and audio
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Prepare PowerPoint presentations and Excel spreadsheets
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Draft simple correspondence
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Undertake photocopying, scanning and faxing KEY S K ILLS, A T T R IB UT E S AND E X P E R I ENCE :
Skills
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Strong EA skills
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Excellent communication and interpersonal skills
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Extensive organisational skills and attention to detail
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Able to manage pressure and conflicting demands on time
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A committed team player
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Proactive and enthusiastic
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Able to use initiative and problem solve
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Able to work and make decisions independently
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Commercially aware
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Able to set up and manage data sites
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Able to use Land Registry Direct
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Able to use Searchflow and manage the process of obtaining searches from start to finish
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Able to manage the process of deeds scheduling and storage
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Docusign
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Knowledge of Orbital Witness (although not essential)
Practical Experience/Academic Qualifications
Minimum of 5 GCSEs or equivalent including English and Maths and/or a minimum of 4 years' EA experience in a corporate/professional services environment
Office skills
Extremely high level of proficiency with Microsoft Office specifically:
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Word and Outlook
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Good knowledge of Powerpoint and Excel
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Typing speed of at least 60 wpm
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Knowledge of iManage and 3E
Functional skills
Ability to understand the organizational structure of the Firm including office locations, roles and responsibilities of key people and firm strategy
Able to utilise accounting, operational and administrative applications as relevant to area of responsibility
Able to understands legal industry requirements and guidelines as relevant to role
Can identify and classify legal documents, and organise and file them according to standard firm practice
Able to files documents electronically with third parties
Ability to maintain accurate court information regarding local rules and procedures for the different courts and jurisdictions serviced
Can understand the basic terminology and transactions of applicable practice area and clients
Able to understand the client engagement process and ensure compliance of time and expense reporting requirements.