About Queen Land Clinic
Queen Land Clinic is a vibrant and growing hair and beauty business that has been delivering exceptional quality service for the past 4 years. We are proud to provide a professional environment with skilled staff and a strong commitment to customer satisfaction.
Our salon offers a wide range of services, including hair, beauty, aesthetics, nails, skin care, and eyelash extensions. We are looking for a motivated and commercially minded Salon Manager who can help drive the business forward and make a real difference to sales and client experience.
The role
Join our dynamic salon as a Hair and Beauty Salon Manager, where your leadership will inspire a talented team of stylists and beauty professionals to deliver outstanding client experiences.
This is an exciting opportunity to oversee daily operations, manage appointments, drive sales, and create a welcoming environment that keeps clients returning. As a key member of the team, you will combine management expertise with a passion for beauty and customer service to help the salon run smoothly, efficiently, and profitably.
In addition to managing the salon, the role will also involve serving clients directly and delivering a high standard of personal service.
Key responsibilities
- Lead and supervise salon staff, including stylists, beauticians, receptionists, and support personnel
- Create a positive, professional, and motivated team environment
- Oversee daily operations to maintain excellent customer service, cleanliness, and health and safety standards
- Manage appointment scheduling, client consultations, and service delivery to maximise client satisfaction and retention
- Book clients efficiently and support the smooth running of the salon
- Serve clients directly and provide a high standard of personal service
- Drive sales and increase revenue through effective management and client engagement
- Promote retail sales through merchandising strategies and personalised product recommendations
- Handle administrative duties such as inventory management, payroll processing, and record keeping
- Implement marketing initiatives to attract new clients and promote special offers or seasonal campaigns
- Maintain professional communication with clients through excellent phone and in-person etiquette
- Follow all company SOPs and uphold high operational standards
- Support the salon’s growth by identifying opportunities to improve performance and sales
What we are looking for
- Level 3 qualified in hair and beauty or a related field
- Proven management experience within a hair or beauty salon environment
- Previous supervisory experience leading a team
- Strong leadership skills with the ability to motivate and manage a diverse team
- Excellent communication skills, with bilingual ability highly desirable
- Strong retail management experience with a focus on sales growth and merchandising
- Excellent organisational and time management skills
- Knowledge of salon operations, including scheduling software, inventory control, and customer service protocols
- Experience in sales management or team supervision within retail or service industries is preferred
- Professional, reliable, and committed to delivering high standards
What we offer
- A professional and supportive working environment
- The opportunity to join an established and growing business
- Commission available after the probation period
- The chance to contribute directly to sales growth and business success
- A rewarding role in a salon that values excellence, teamwork, and client care
Pay: £25,420.00-£25,500.00 per year
Benefits:
- Employee discount
- Store discount
Ability to commute/relocate:
- Birmingham B15: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Hair colouring: 2 years (preferred)
Language:
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
