Customer Quality Engineer (Squeak, Rattle, Water) - Solihull
The rewards
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£27.30 per hour umbrella rate
The role of Customer Quality Engineer:
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Lead engineering activities to ensure vehicles meet customer expectations for refinement and quality
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Conduct complete vehicle testing to identify and resolve Squeak, Rattle, and Water Ingress issues
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Collaborate with cross-functional teams across Design Engineering, Manufacturing, and Supplier Quality
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Use industry-standard quality tools such as 8D and Root Cause Analysis to drive robust solutions
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Analyse warranty data and customer feedback to continuously improve vehicle performance
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Plan and organise detailed activities to deliver outcomes that delight customers and differentiate the business from competitors
The ideal Customer Quality Engineer:
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Proven experience in problem-solving using tools like 8D, Fishbone, and 5Y analysis
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Strong negotiation and influencing skills to drive effective resolutions
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Ability to analyse large data sets and translate findings into actionable steps
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Knowledge of automotive manufacturing processes and quality assurance
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A proactive and personable approach, with excellent communication and presentation skills
This role is based in Solihull, a hub of automotive innovation and excellence.
The role is Inside IR35.
