Job Summary
We are looking for a confident, ambitious and highly motivated Renewable Energy Sales Dialler to support our growing sales team.
Working under the direction of the Sales Manager, you will be responsible for contacting new customer enquiries relating to:
- Solar PV
- Battery storage
- Air source heat pumps
You will be the customer’s first point of contact after they submit an enquiry. Your role will be to build rapport, gather the basic information required, understand the customer’s needs and explain the next steps in the process.
The information you collect will be passed to the relevant design team, who will prepare a suitable system design and proposal. A member of the sales team will then contact the customer to discuss the proposed system, available options and quotation in more detail.
This role would suit someone who is extremely confident on the telephone, driven to achieve results and ambitious to progress into a future sales position providing expert renewable energy advice to customers.
Key Responsibilities
- Contact new customer enquiries promptly by telephone.
- Handle enquiries for solar PV, battery storage and air source heat pumps.
- Work under the supervision and direction of the Sales Manager.
- Introduce the company and explain the customer journey.
- Build rapport and create a professional first impression.
- Gather accurate customer, property and energy-usage information.
- Understand the customer’s requirements, priorities and reasons for making an enquiry.
- Identify the most suitable renewable energy service for the customer’s needs.
- Request electricity bills, photographs or other supporting information where required.
- Record all information accurately within the company CRM system.
- Pass complete and accurate information to the relevant design team.
- Arrange suitable follow-up appointments for the sales team.
- Follow up with customers where further information is required.
- Achieve agreed targets for calls, customer contact, completed information and appointments.
- Maintain regular communication with the Sales Manager regarding lead progress.
About You
- The successful candidate will be:
- Extremely confident and professional on the telephone.
- Comfortable making a high volume of outbound calls.
- Friendly, engaging and able to build rapport quickly.
- A strong listener who can understand each customer’s individual needs.
- Confident asking questions and guiding telephone conversations.
- Driven, ambitious and motivated by achieving targets.
- Organised and accurate when recording customer information.
- Reliable and comfortable working in a fast-paced sales environment.
- Interested in solar PV, battery storage, heat pumps and renewable energy.
- Keen to develop their technical and product knowledge.
- Ambitious to progress into the sales team and provide expert advice to customers.
Training and Career Progression
The successful candidate will receive ongoing training and support from the Sales Manager and wider technical and sales teams.
Training will include:
- Solar PV systems.
- Battery storage systems.
- Air source heat pumps.
- Customer energy usage.
- Basic property information required for system design.
- Renewable energy products and technologies.
- Customer qualification and telephone sales techniques.
- The system design and proposal process.
As your product knowledge, confidence and performance develop, there may be opportunities to progress into a wider sales role. This could include discussing system designs, providing product advice and managing customer opportunities from enquiry through to sale.
Progression will be based on performance, product knowledge and the requirements of the business.
What We Offer
- Full product and industry training.
- Direct coaching and support from the Sales Manager.
- Performance-related incentives.
- Ongoing training in solar PV, battery storage and air source heat pumps.
- A clear opportunity to develop within the sales department.
- A supportive and ambitious working environment.
- The opportunity to join a growing renewable energy business.
Join us in championing sustainable energy solutions! This role offers an engaging environment where your communication skills can make a real impact while helping build a cleaner, greener future. We value proactive individuals eager to grow their sales expertise in a fast-paced industry.
Pay: £11,190.40-£27,976.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
- Work from home
Application question(s):
- Brief explanation of why your telephone skills, ambition and personality would make you suitable for this role.
Work Location: Hybrid remote in Abertillery (Blaenau Gwent)
