The Role Outline: Your Shift at a Glance
Forget rigid auditing and clipboards. As our Safety Development Officer, you are the friendly face, trusted partner, and creative fixer for our hotel teams across the country. Based ideally around the North West with national travel, you will bridge the gap between complex safety laws and real-world hospitality, educating our teams and building a safety culture people actually want to be part of.
Why Village?
At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating great experiences for our guests and each other. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers. Previous experience is great, but your attitude and energy matter much more to us. If you are friendly, positive, love working with people, and enjoy being part of a busy team, we will give you all the support, training, and opportunities you need. Because it really does take a Village.
How the Village Thrives
We live our culture through four simple commitments:
We Can & We Do: We show up to make a genuine difference and do fantastic work everyday, with purpose.
We Will: Treat each other with respect and dignity. No ego, no drama. We try our best and look out for each other.
We Care: We care about our impact on guests, the community, and each other.
Your Shift: What You’ll Actually Be Doing
As our Safety Development Officer, you are the engine of the shift. We trust you to handle:
The Creative Fixer: Taking the law, simplifying it, and working out practical, clever ways for our teams to comply. You look at compliance through a creative lens: "here is the requirement, now how do we make this work smoothly on shift?"
The Trusted Educator: Out in the field "doing the do", acting as a supportive mentor and friend to our hotel teams. You will coach, train, and guide people with genuine human warmth rather than corporate jargon.
The Culture & Policy Shaper: Bringing fresh ideas to our safety policies. You will collaborate with teams in challenged operations to solve headaches, streamline processes, and build a positive, proactive environment.
How We Succeed Together
We do not micromanage. It takes a village, so we believe in Ownership & Integrity, giving you the autonomy to handle your area and make decisions on the fly. We Empower & Elevate our people. If you want Room to Grow, we provide funded qualifications and internal moves. We constantly Innovate & Progress so we can Inspire Excellence and smash our targets together.
The Perks: What’s In It For You?
Gym Membership: 2 x complimentary gym memberships at your home hotel.
Hotel Stays: Hotel rooms from £20 across 35 hotels.
Food & Drink: 50% off food and drink for you and up to 5 guests, plus 75% off Sunday dinner for up to 6 people.
Friends & Family: 2 friends or family members get 25% off F&B, even when you are not there.
Retail & Lifestyle: Hundreds of brand discounts via the Village app.
Support: 24/7 Mental Health support via our Employee Assistance Programme.
Think You’ve Got the Right Energy?
We are looking for a brilliant people person with a background in hospitality or the private sector who holds a NEBOSH Diploma. You should be based around the North West area, comfortable with nationwide travel, and passionate about finding smart, real-world solutions. Bring your personality, your drive, and your ambition. Hit apply, tell us why you love working with people, and let's see if we are a match.
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