Job Title: Warehouse Operations Manager
Location: TW15 1YQ
Working Hours: Full-time, flexible hours (including night shifts)
Salary: depending on experience
Job Overview
We are looking for an experienced Warehouse Operations Manager to support the overall management of our 24-hour air cargo warehouse operations. This role will act as second-in-command, overseeing supervisors, improving processes, and ensuring smooth coordination between warehouse, office, and customers.
Key Responsibilities
- Support the Warehouse Manager in managing daily 24-hour operations
- Oversee warehouse supervisors and shift leaders
- Implement and improve SOPs for inbound, outbound, and night operations
- Monitor KPIs including productivity, accuracy, and stock control
- Coordinate with office staff, drivers, and customers
- Manage staffing levels, shift planning, and operational issues
- Ensure compliance with health & safety regulations
- Handle escalation issues and operational problem-solving
Requirements
- Minimum 5 years of experience in warehouse or logistics operations
- Proven experience in a supervisory or management role
- Experience working in multi-shift or 24-hour environments
- Strong understanding of warehouse processes and stock control
- Proficient in WMS / ERP systems and Microsoft Excel
- Strong leadership and decision-making skills
- Good communication skills in English (Mandarin is an advantage)
What We Offer
- Competitive salary based on experience
- Opportunity to play a key role in a growing 24-hour operation
- Clear career progression to Warehouse Manager level
倉庫營運經理（Warehouse Operations Manager）
工作地點：TW15 1YQ
工作時間：全職，需配合 24 小時倉庫運作（輪班／彈性）
薪金：面議（按經驗而定）
職位簡介
我們現正招聘一名營運經理，協助管理本公司 24 小時倉庫日常運作。此職位需具備實務型管理經驗，能在日班及夜班確保倉庫運作順暢、安全及高效率。
主要職責
- 協助管理 24 小時倉庫日常運作
- 監督倉庫主管及前線人員
- 安排人手、輪班及處理突發情況
- 優化收貨、出貨及夜班流程
- 監控運作效率、準確度及庫存
- 與辦公室、司機及客戶溝通
- 確保健康及安全守則得到遵守
- 倉庫經理不在時，負責全面管理
職位要求
- 最少 5 年倉庫／物流經驗
- 具備管理或主管級經驗
- 曾於 24 小時或輪班制倉庫 工作優先
- 熟悉倉庫運作流程及庫存管理
- 能使用 WMS／ERP 及基本 Excel
- 良好溝通及解決問題能力
- 英語溝通能力良好（懂中文為優勢）
- 能配合夜班或緊急支援
福利
Job Types: Full-time, Permanent
Pay: From £30,000.00 per year
Benefits:
Work Location: In person
