The Project Manager is responsible for administering customer contracts, ensuring the timely delivery of project deliverables and financial performance, and maintaining the project's commercial integrity. The role also involves managing changes and variations and providing effective customer management. Ensure projects are deliver in accordance with the Integrated Management System.
Career Development
Competitive Compensation and Benefits
Pay Transparency
Global Opportunities
Contract Administration:
- Administer all aspects of the customer contract, ensuring compliance with all terms and conditions.
- Manage and document contract changes, variations, and amendments.
- Ensure all contract deliverables are met according to the agreed schedules and standards.
- Conduct regular contract reviews and audits to ensure adherence to contractual obligations.
- Coordinate with legal and financial teams to address contractual disputes or issues.
- Maintain comprehensive records of all contract-related communications and decisions.
Project Deliverables:
- Develop and manage project plans to ensure deliverables are completed on time and within scope.
- Coordinate with internal teams and external stakeholders to track progress and resolve issues impacting project timelines.
- Implement project control mechanisms to monitor performance against project baselines.
- Establish clear metrics for evaluating project deliverables and performance.
- Facilitate regular progress reviews and status meetings with project teams and stakeholders.
- Ensure quality control standards are met for all project deliverables.
Financial Performance:
- Oversee the financial aspects of the project, including budgeting, forecasting, and financial reporting.
- Monitor project expenditures and ensure they align with the budget.
- Identify and mitigate financial risks associated with the project.
- Ensure timely invoicing and payment collection as per contract terms.
- Prepare regular financial reports for internal and external stakeholders.
- Develop and implement cost-saving strategies without compromising project quality.
Commercial Integrity:
- Maintain the commercial integrity of the project, ensuring all actions and decisions align with the contractual agreements.
- Identify opportunities to improve the project's commercial outcomes.
- Ensure compliance with legal and regulatory requirements throughout the project lifecycle.
- Conduct regular commercial reviews to assess the project's financial health.
- Develop strategies to enhance the project's value proposition for the customer.
- Foster solid commercial relationships with all project stakeholders.
Change and Variation Management:
- Manage the change control process, ensuring all changes are documented, evaluated, and approved.
- Communicate changes and variations effectively to all stakeholders.
- Assess the impact of changes on project deliverables, timelines, and budget.
- Implement strategies to minimise the impact of changes on the project.
- Maintain a change log to track all change requests and their statuses.
- Ensure all change requests are aligned with project objectives and customer expectations.
Customer Management:
- Act as the primary point of contact for the customer, maintaining solid relationships and ensuring customer satisfaction.
- Facilitate regular meetings and communication with the customer to provide updates on project progress.
- Address customer concerns and issues promptly and effectively.
- Gather and analyse customer feedback to identify areas for improvement.
- Develop customer satisfaction surveys to gather comprehensive feedback.
- Ensure that customer expectations are managed and met throughout the project lifecycle.
Risk and Opportunity Management:
- Identify, assess, and document project risks and opportunities.
- Develop risk mitigation and opportunity enhancement strategies.
- Monitor and review risks and opportunities regularly to identify any changes.
- Communicate risks and opportunities to project stakeholders, ensuring awareness and understanding.
- Maintain a risk and opportunity register to track and manage all identified items.
- Implement contingency plans to address potential risks and capitalise on opportunities.
Scheduling and Planning Control:
- Develop detailed project schedules to ensure timely completion of all tasks.
- Monitor project progress against the schedule and adjust plans as necessary.
- Use project management tools to track and report on schedule performance.
- Ensure all project activities are aligned with the overall project timeline.
- Coordinate with project teams to identify and resolve scheduling conflicts.
Conduct regular schedule reviews to ensure the project remains on track.
