We are seeking a highly organised and motivated Survey Co-ordinator to join our Structural Surveys team. This role will provide essential day-to-day administrative and operational support to our Engineers, ensuring the smooth running of the business.
This is an excellent opportunity for a candidate with strong administrative experience who is keen to further develop their skills within a professional and supportive environment.
To be successful in the role you will need to demonstrate a commitment to innovation and a determination to provide a market leading service and product on behalf of Structural Surveys, a QuestGates Company.
Key Skills:
- Excellent communication skills, both oral and written
- Strong IT literacy, particularly in Microsoft Office (Word and Excel)
- Demonstrate personal and professional integrity and lead by example
- Ability to work and contribute positively as part of a team and in isolation
- Ability to work accurately under pressure, adhering to deadlines and service standards
- Professional and confident telephone manner
The role involves:
- To demonstrate a high level of technical quality and service delivery
- To provide exceptional customer service at all times
- To participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions
- To use internal systems such as GoReport (training provided)
- To handle client enquiries via phone and email, arranging survey appointments
- To proactively follow up enquiries to convert them into confirmed jobs
- To manage Engineers diaries and booking schedules using internal systems
- To maintain accurate electronic filing systems and carry out general administrative duties
- To distribute service review requests and gather customer feedback
The Package:
- Competitive salary
- Enhanced contributory pension
- Performance related bonus
- Flexible benefits
- Enhanced family leave
- Electric car scheme
- Voluntary benefits schemes
- Birthday holiday
- Share purchase scheme with interest free loans
Hours of work:
Standard working week is 35 hours, Monday to Friday with flexibility to work from home /office.
Closing Date for Applications:
Close of business on Friday 31st July 2026.
Contact details:
If you would like further information about this vacancy or wish to apply, please email [email protected] by the closing date.
Pay: £25,000.00-£27,000.00 per year
Work Location: Hybrid remote in Daresbury WA4 4FS
