Job summary
Dr R K Arora is a well-organised, friendly and long-established GP Practice based in the modern and spacious Lyng Centre in West Bromwich. We have an exciting opportunity for a receptionist to join our friendly and supportive team.
The ideal start date will be in September 2026 but we are willing to wait a bit longer if the right candidate is found.
We are offering a part-time role of 26.25 hours per week with hours spread across 5 days. Morning shifts start at 08.00 and evening shifts finish at 18:30. There is occasional cover required on Wednesday and Thursday evenings from 18:30 - 20:00 which is paid at an enhanced rate. There is also occasional Saturday cover required, as a team of 7 there are approximately 2- 3 shifts per year allocated to each reception team member. APPLICANTS WHO CANNOT WORK THESE SHIFTS NEED NOT APPLY.
Experience within the healthcare sector is desirable but not essential as full training will be provided.
Main duties of the job
You will be required to work in a team of medical receptionists on a rotational basis to cover core opening hours. We are looking for a team player with excellent communication skills to cover a range of reception duties including:
- answering the phone
- dealing with patient queries
- booking appointments in accordance with protocols
- liaising with members of the clinical and non-clinical team
- helping out with prescriptions
- answering the door
About us
You will be joining a stable close-knit team in a digitally minded and forward thinking practice providing high quality care.
Key information about us:
-Foodies (we love to share cake and samosas)
-Friendly and helpful administrative team
-On-site parking
-SystmOne practice software
-List size of 11,300 and expanding
Job description
You will be required to work in a team of 7 medical receptionists on a rotational basis to cover core opening hours. We are looking for a team player with excellent communication skills to cover a range of reception duties including:
- answering the phone
- dealing with patient queries
- booking appointments
- liaising with members of the clinical and non-clinical team
- helping out with prescriptions
- answering the door
Person Specification
- GCSE (or equivalent) Grade A to C in English and Maths
Desirable Experience
- Experience of working in a GP practice
Job Types: Part-time, Permanent
Pay: £12.85 per hour
Benefits:
- Company pension
- On-site parking
Ability to commute/relocate:
- West Bromwich B70 7AW: reliably commute or plan to relocate before starting work (required)
Experience:
- Medical Receptionist: 1 year (preferred)
Work Location: In person
