Join our supportive, sociable and ambitious Residential team as a Case Handler. You’ll manage your own varied caseload of sale and purchase conveyancing transactions (not just standard freeholds!) from instruction to completion – with tailored support, bonus schemes that reward your results, and the work-life balance of hybrid working.
Location: Altrincham, WA14 5UW, or Liverpool, L3 2PP (office-based for first 3 months, then hybrid: 2 days office, 3 days WFH)
Hours: Full-time, Mon–Fri, 9:00–17:00
Start Date: ASAP (flexible)
Salary: up to £30k base + competitive uncapped bonus (£7k+ once established)
What You’ll Do:
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Manage a caseload of Residential transactions from start to finish
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Liaise with clients, developers, solicitors, and other stakeholders to ensure seamless communication.
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Prepare and review legal documents and correspondence.
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Maintain accurate and up-to-date records of all transactions on our CMS.
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Provide exceptional customer service, promptly addressing client queries/concerns.
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Work to exchange and revenue targets with a focus on five-star client feedback
What We’re Looking For:
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Experience supporting residential conveyancing transactions
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Must have hands-on experience with: Source of Funds checks (reviewing bank statements, conducting checks directly)
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Searches and sale enquiries (confident in writing up reports, not just ordering)
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Strong communication and relationship-building skills
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Excellent telephone manner – confident in explaining the conveyancing process to clients
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Organised, detail-oriented, and solutions-focused
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Familiar with case management systems (Proclaim a plus)
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Passionate about delivering great service and achieving results
What You’ll Get in Return:
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A supportive, structured 3-month onboarding programme that combines classroom/MS Teams training with a gradual build-up of real-life casework – giving you the tools, confidence, and hands-on support to thrive from day one.
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Competitive quarterly bonus: our case handlers typically earn an average of £7-8k once established, bonus is uncapped and based on your personal performance
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Study support options (employer-funded after 12 months) and ongoing training
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Varied workload – mixed bag of caseloads (not just standard freeholds!) with exposure to and training on the more complex transactions
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Long-term development opportunities and progression pathways into senior roles
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22 days holiday (rising to 25) + Bank Holidays, with buy/carry over options
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Employee benefits: death in service, EAP, counselling, and salary sacrifice (tech, nursery fees, gym, cycle, car)
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Extras: free conveyancing, mortgage advice, staff discounts
Why PLS? We’re a fast-growing, modern law firm where people come first. We value individuality, invest in development, and foster a genuinely supportive culture. Join a team where you can grow, be yourself, and make your mark.
Ready to take the next step in your conveyancing career? Apply today!
Send your CV to [email protected] we look forward to hearing from you!
Please note: We do not accept unsolicited CVs from agencies. We are not bound by any terms and conditions in relation to unsolicited profiles submitted without prior agreement.
