Commission & OTE: Uncapped commission with a realistic OTE of up to £49K
About the Role
We are looking for a driven, commercially focused Store Leader to take full ownership of our Wells store. This is a key leadership role, responsible for delivering strong sales performance, developing a high-performing team, and ensuring an outstanding customer experience every day.
As Store Leader, you will lead from the front, set clear standards, and create a culture of accountability, energy, and continuous improvement. You will be trusted to run the store as your own business, with a strong focus on conversion, GP, and overall scorecard performance.
Key Responsibilities
- Take full ownership of store performance across all KPIs, including conversion, GP, upgrades, HBB, and overall scorecard
- Lead, coach, and develop a team of Customer Guides to consistently deliver results
- Ensure every customer is fully worked, with no missed opportunities
- Drive a strong sales culture through daily coaching, role plays, and performance conversations
- Manage staffing, rotas, absence, and performance in line with business expectations
- Ensure high standards of compliance, process, and customer experience at all times
- Use data and reporting to identify gaps, set actions, and track progress
- Lead by example on the shop floor, especially during peak trading times
- Build a positive, engaged, and motivated team environment
What We’re Looking For
- Proven experience as a Store Manager / Store Leader in a fast-paced retail or sales environment
- Strong commercial awareness with a track record of delivering against targets
- Confident people leader who can coach, challenge, and inspire a team
- Comfortable holding others accountable and managing performance
- Customer-focused with a passion for sales and service excellence
- Organised, resilient, and able to perform under pressure
- Flexible and adaptable to the needs of the business
What’s in It for You
- Uncapped commission structure
- Realistic OTE of £49,000+
- Clear progression opportunities within the business
- Ongoing training, development, and leadership support
- The opportunity to truly own and shape the success of your store
Why Join Us
This is an opportunity for an ambitious leader who wants more than just “running a store.” You will have the autonomy to make an impact, the support to succeed, and the earning potential to match your performance.
If you are passionate about leadership, sales, and delivering results — we want to hear from you.
Job Type: Full-time
Pay: £30,900.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Private medical insurance
- Store discount
Ability to commute/relocate:
- Wells BA5 2SN: reliably commute or plan to relocate before starting work (required)
Experience:
- Telecommunication: 1 year (preferred)
- Leadership: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person