As a Business Services Assistant you'll be involved in lots of different tasks as you support the day-to-day running of our large and popular property; this is a busy and varied job. You’ll play an important role in your team meeting its goals, and will always be looking for ways to offer help and enhance service provision.
This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You'll work 780 hours per year.
Interview date: 26th August 2026
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here:Reporting to the Visitor Operations Manager you’ll be part of a team of three Business Services staff who provide a range of business critical services to colleagues across the property. With lots going on, you can guarantee no day will be the same.
You’ll be based at Belton Estate, a classic country estate established and developed over three centuries by the Brownlow family. Celebrated for its Carolean-style architecture, ancient deer park, expansive gardens, and family-friendly activities, Belton welcomed over 430,000 visitors in 2025.
What you'll be doing:You’ll be helping to run business services that are efficient, proactive and flexible. Your responsibilities will include managing room bookings and lost property, answering visitor enquiries, undertaking compliance tasks, and using business systems, as well as a variety of other general administrative tasks.
You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking forWe'd love to hear from you if you are:
- focused on giving great service to everyone you meet
- a team player, but also happy to work on your own initiative
- well-organised and adaptable
- willing to learn new skills
- comfortable using IT packages
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (780 hrs py)
