Position Summary
As we expand our Operations team, we are looking for an organised operations co-ordinator to join our office in Edinburgh. This person will be responsible for ensuring the smooth and efficient day-to-day operation of Test Driven Solutions’ Edinburgh office, covering administrative, client documentation and facilities functions. This role will oversee daily office operations, employee and client onboarding activities, office facilitation and equipment, while providing administrative support to the senior leadership team and CEO.
Company Culture
At Test Driven Solutions, we’re proud of our collaborative and supportive team culture, where colleagues help each other succeed, communication is open and friendly, and everyone’s contribution is valued. As Operations Co-ordinator you’ll play a key part in bringing that culture to life day-to-day in our Edinburgh office, keeping it a welcoming, well-run place the team enjoys coming into.
- A close-knit, collaborative team that supports one another
- Open, friendly communication across all levels of the business
- A well-maintained, welcoming office environment that people enjoy coming into
- Regular social events and team activities for the Edinburgh office
- Encouragement and support for personal and professional growth
Key Responsibilities
- Manage administrative aspects of employee onboarding and off-boarding, including equipment, assets and documentation.
- Oversee daily office operations, including supplies, equipment, and facilities management.
- Manage vendor relationships.
- Maintain an orderly, safe, and welcoming office environment that reflects our collaborative team culture
- Coordinate meeting rooms, events, office communications, and travel arrangements.
- Plan and organise team social events and employee engagement activities for the Edinburgh office
- Oversee physical security systems (access cards, keys, visitor management)
- Manage administration of client documentation, including correspondence and onboarding, ensuring accuracy and confidentiality
- Maintain accurate records aligned with document control requirements.
- Maintain and update ISMS documentation and records, support internal/external ISO 27001 audits, and help ensure office practices (access control, visitor logs, confidentiality) meet information security requirements
- Provide diary management and scheduling support for the CEO, including prioritising and coordinating meeting requests
- Book and coordinate executive travel arrangements (flights, accommodation, itineraries), including handling changes at short notice
- Draft and manage correspondence on behalf of the CEO, exercising discretion with sensitive or confidential material
- Act as cover for the Personal Assistant to the CEO during periods of leave, maintaining continuity of diary and administrative support
Qualifications
- Proven experience in office management or office co-ordination
- Experience with employment documentation
- Strong organisational, communication, and multitasking skills
- Familiarity with UK employment and administrative practices is an advantage
- Experience providing PA/EA support to senior leadership, including diary and travel management, is desirable
Competencies
- Strong attention to detail
- Process-oriented and proactive
- Excellent interpersonal skills
- Ability to work independently and collaboratively
- Discretion and sound judgement when handling personal, confidential, or commercially sensitive information
Pay: £28,000.00-£35,000.00 per year
Benefits:
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- On-site gym
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay
Work Location: Hybrid remote in Edinburgh EH3 9QA
