Join CITB as our Course Booker Sales Negotiator to cover a period of maternity leave.
Hours of Work: Full-time (35 hours per week)
Working Pattern: Monday to Thursday, 8:45am – 5pm and Fridays 9am – 4pm
Contract: Fixed Term (14 months)
Grade: TM2
Target Salary: £28,784 per annum
Location: National Construction College East, Bircham Newton, King’s Lynn, Norfolk, PE31 6RH
About the Role
Are you passionate about helping others take the next step in their careers? In this customer-facing role, you will be the first point of contact for individuals seeking advice on training and development through our courses. Your goal is to ensure every enquiry is handled with care and professionalism, leading to a positive experience and successful bookings.
Essential:
Excellent communication and interpersonal skills
Ability to build trust and rapport with learners and colleagues
Strong organisational skills and attention to detail
A positive, professional attitude and willingness to learn
Experience in a busy, customer-focused environment
Desirable
Why join CITB?
Free onsite lunch at NCC sites
Subsidised Costa Coffee on site at NCC Bircham
Free onsite parking
Free onsite gym at Bircham Newton
25 days holiday + bank holidays
3 additional days Christmas shutdown
Generous pension scheme (up to 9% employer contribution)
Life assurance (4x salary)
2 paid volunteering days per year
Professional development & funded training qualifications
Employee Assistance Programme
Be part of a respected organisation shaping the future of UK construction
Closing Date
Please note that we reserve the right to close the vacancy prior to the stated closing date. Applications will be reviewed on an ongoing basis, therefore early applications are encouraged to avoid disappointment.
Safer Recruitment
CITB is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people. Candidates must be willing to undergo the requisite pre-employment vetting checks and procedures, including checks with past employers and the Disclosure and Barring Service. A basic DBS is required for this post.
During the shortlisting process, CITB may consider carrying out an online search on shortlisted candidates as part of its due diligence.
Artificial Intelligence
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.
