Are you looking for an Events Assistant job in Liverpool where you can help deliver live promotional campaigns, engage with the public, and build a long-term career? We're hiring friendly, professional, and energetic individuals to join our expanding team. If you enjoy talking with people, providing excellent customer service, and making a positive impact at events, we'd love to hear from you.
Whether you're an experienced Customer Service Representative, Retail Associate, or Hospitality professional, or you're looking for an entry-level route into event operations and promotions, we provide paid training, ongoing coaching, and excellent opportunities for career advancement.
About the Role
As an Events Assistant, you'll be a key point of contact for audiences at our live promotional events across Liverpool. You will help answer inquiries, showcase brand promotions, and maintain exceptional event service standards. You'll build positive relationships with attendees, handle questions with professionalism, and work closely with your team to deliver first-class customer experiences.
This position is ideal for candidates searching for Events Jobs, Promotional Assistant Roles, Customer Advisor Positions, Event Operations Support, and Entry-Level Marketing Jobs in Liverpool.
What You'll Do
Customer Interaction & Event Support
- Welcome event attendees, answer questions about campaigns or brands, and deliver tailored information.
- Deliver exceptional, energetic customer service throughout every event interaction.
- Respond to customer inquiries promptly and engage visitors professionally and efficiently.
- Maintain positive interactions to build brand trust and ensure high customer satisfaction.
Communication & Brand Representation
- Listen carefully to customer requests to provide accurate guidance and product details.
- Stay informed about partner products, campaign objectives, and promotions to assist attendees effectively.
- Collaborate with event managers and team members to meet daily target metrics and event goals.
- Represent client brands professionally and maintain a positive, welcoming attitude.
Venue Operations & Logistics
- Assist with daily event setup, display arrangements, and maintaining clean promotional stands.
- Accurately handle basic administrative tasks and record event feedback or customer leads.
- Follow event venue guidelines, health and safety standards, and team procedures.
Team Collaboration
- Work closely with team members and event leads to meet daily campaign objectives.
- Participate in paid training, morning briefings, and continuous coaching sessions.
- Share constructive feedback to help improve event setups and customer engagement strategies.
- Contribute to a positive, collaborative, and inclusive workplace culture.
What We're Looking For
- Excellent verbal communication skills with strong interpersonal abilities.
- Friendly, confident, and passionate about working with people in energetic environments.
- Positive attitude with a practical, solutions-focused mindset.
- Strong organizational abilities and attention to detail under fast-paced event conditions.
- Reliable, punctual, and adaptable to varied shift patterns across event sites.
- Ability to work well independently as well as part of a close-knit team.
Previous experience in customer service, retail, hospitality, brand promotions, or events is preferred but not required—comprehensive paid training is provided for motivated candidates.Benefits & Career Growth
- Competitive base salary plus performance-based incentives
- Paid training and comprehensive onboarding from day one
- Clear opportunities for career progression into event coordinator, team lead, or campaign management roles
- Recognition and reward programmes for top performers
- Supportive leadership and a collaborative team environment
- Regular team socials and networking events across Liverpool
Apply Today
If you're ready to build a rewarding career in events and brand promotions with a company that values your growth and success, we'd love to hear from you.
Submit your CV today to be considered for our Events Assistant position in Liverpool. Applications are reviewed regularly, and qualified candidates will be contacted regarding the next steps in the hiring process.
Apply today and begin your next opportunity in Liverpool!
Pay: £14.00-£16.00 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person
