Sales ExecutiveT&S Elite Cars
Hours: Monday - Friday
Salary: £25,000-£45,000 OTE
Employment: Full-time
About the Role
T&S Elite Cars is looking for a confident, professional and customer-focused Sales Executive to join our team.
We are proud of the reputation we have built with our customers, and we're looking for someone who understands that great automotive sales isn't about applying pressure — it's about asking the right questions, listening properly and helping customers make confident decisions.
Our approach is simple:
Understand. Recommend. Respect.
You'll be responsible for guiding customers through the complete vehicle-buying journey, from their initial enquiry through to vehicle handover and beyond.
You'll take the time to understand what each customer actually needs: the vehicle they're looking for, how they intend to use it, their ownership plans and what's important to them.
From there, your role is to provide clear, relevant recommendations — whether that's the right vehicle, finance solution or additional protection product.
What You'll Be Doing
You'll manage your own customers and sales opportunities while delivering the high standard of service expected at T&S Elite Cars. Your responsibilities will include:
- Responding professionally and promptly to telephone, online and showroom enquiries.
- Building genuine rapport and understanding each customer's individual requirements.
- Conducting structured customer fact-finds rather than jumping straight into a sales pitch.
- Presenting vehicles confidently and arranging demonstrations and test drives.
- Following up enquiries consistently and managing your sales pipeline effectively.
- Accurately recording customer conversations and relevant information within our CRM.
- Explaining suitable finance options clearly and responsibly.
- Identifying opportunities to recommend relevant products such as extended warranties, service plans and tyre & alloy protection.
- Explaining the value and relevance of those products rather than simply quoting a price.
- Handling customer concerns through good questions, listening and understanding rather than pressure.
- Maintaining contact with customers throughout the purchase process.
- Ensuring vehicle handovers are professional, organised and memorable.
- Working towards individual and dealership sales and product-performance targets while maintaining an excellent customer experience.
The Person We're Looking For
Previous automotive sales experience would be advantageous, but attitude, communication skills and approach are equally important to us.
We'd particularly like to meet someone who:
- Is naturally confident speaking with people.
- Enjoys asking questions and understanding what customers actually want.
- Is commercially driven and motivated by achieving targets.
- Can sell through value rather than pressure or discounting.
- Is comfortable discussing finance and additional products.
- Has strong follow-up habits and doesn't allow opportunities to disappear through lack of contact.
- Is organised and comfortable working with a CRM.
- Takes ownership of their customers from enquiry through to handover.
- Communicates clearly and professionally.
- Is coachable and willing to continually improve.
- Understands that long-term reputation is more valuable than a short-term sale.
- Works well as part of a successful dealership team.
How We Approach Sales
We don't want our Sales Executives simply reciting product scripts.
We want them to understand why they're making a recommendation.
What Success Looks Like
Success in this role isn't measured by one number alone.
As well as sales targets we also value:
Strong customer feedback.
Quality customer conversations.
Consistent follow-up.
Accurate CRM management.
Relevant product recommendations.
Healthy product penetration.
Repeat and referral business.
We want Sales Executives who can deliver strong commercial results without compromising the customer experience that our reputation has been built upon.
What We Offer
- Weekends Off
- Competitive basic salary and commission structure.
- Genuine earning potential based on performance.
- An established dealership with a strong customer reputation.
- Ongoing coaching and development.
- Quality stock and a professional working environment.
- The opportunity to build a long-term career within a growing business.
- A team that wants to perform well while doing things properly.
Interested?
If you're an experienced Sales Executive looking for your next opportunity — or you have the personality, professionalism and commercial ability to succeed in automotive sales — we'd like to hear from you.
Please apply with your CV and a brief introduction explaining why you think you'd be a good fit for T&S Elite Cars.
Pay: £25,420.00-£45,000.00 per year
Benefits:
- Free parking
- On-site parking
Experience:
- Sales: 2 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person