Job Title: Retail Assistant (Fitting Consultant)
Location: Manchester (Based in John Lewis Store)
Reports to: Retail Support Manager
Contract Type: 6 months fixed term contract
Hours: 15 hours per week, 2 full days, across Friday, Saturday or Sunday
About Wacoal
Wacoal Europe are leaders in the A-K cup, 28-48 back size intimate apparel market, offering a whole family of brands, each with their own personality and position in the market. We understand that one size does not fit all and that every woman is different in terms of her size, shape, taste and even how she feels! We offer high quality, fashion conscious lingerie and bra-sized swimwear, which is now stocked in over 5000 retailers, including national and independent stores as well as online across the globe, in more than 30 countries.
Are you passionate about helping people feel confident, comfortable, and completely themselves?
Do you love creating meaningful, one-to-one customer experiences? If so, we’d love to hear from you!
What you’ll be doing
As a Bra Fitting Consultant, you’ll be at the heart of what we do, which is helping our customers feel amazing from the inside out.
- Creating a relaxed, welcoming space where customers feel comfortable and at ease
- Offering personalised bra fittings with care, empathy, and professionalism
- Listening (really listening!) to understand each person’s needs and preferences
- Helping customers find styles that support, flatter, and boost their confidence
- Building genuine connections and making every visit feel special
- Sharing your product knowledge in a friendly, no-pressure way
About You
- You'll have an affinity with our purpose and brand, with a passion for our culture and our commercial success, now and in the future.
- You'll be confident in working in a fast-paced and dynamic environment.
- You'll have a growth mindset and proactive approach to self-development.
- You'll have the ability to work collaboratively with the whole shop team.
- You are open, honest and have integrity.
- You are people oriented, can show empathy, and enjoy interacting with a diverse range of people.
- You enjoy what you do and elevate the shop environment, through a positive attitude daily.
Previous experience in retail, or in the lingerie industry is not needed as we will give you all the training you need. What is more important is having a real passion for delivering an amazing customer experience and an eagerness to learn!
Please note, due to the nature of the roles in our shop, there is a genuine occupational requirement for post holders to be female. This is covered under Schedule 9, Part 1, of the 2010 Equality Act.
Interested?
If this role sounds like a perfect fit for you, we’d absolutely love to hear from you! Just click the ‘Apply Now’ button to send us your application.
If this opportunity makes you feel excited (we hope it does!), don’t wait too long to apply as we may close the advert early if we receive lots of applications.
Work Location: In person
