Platform Engineer Apprentice
Hightown Housing Association - Hemel Hempstead
£23,901 per annum - 35 hours per week
About the Role
We are seeking a motivated Platform Engineer Apprentice to join our team. This is a great opportunity to gain hands-on experience with Azure cloud infrastructure, networking, and IT support while working towards a Level 3 qualification.
You’ll help maintain and optimise our cloud and on-premise systems, ensuring performance, security, and reliability.
Apprenticeship Details:
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Level 3 IT Solutions Technician (Advanced)
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Duration: 17 months
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Training provider: LearnTech (remote and on-the-job learning)
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the IT Solutions Technician standard.
The training covers the following core occupational duties:
Key Responsibilities:
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Support Azure cloud infrastructure and on-prem systems
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Assist with servers, storage, networking, and SaaS platforms
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Help troubleshoot IT and network issues
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Support LAN/WAN performance and connectivity
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Assist with system patching (e.g. Windows, VMware, Cisco Meraki)
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Work with teams to improve systems and automate processes
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Document procedures and configurations
Essential Requirements
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Basic knowledge or interest in IT infrastructure
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Strong problem-solving and communication skills
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Ability to work collaboratively in a team
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Commitment to excellent service and Hightown values
Desirable
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Awareness of Microsoft Azure or cloud technologies
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Experience with scripting (e.g. PowerShell)
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Knowledge of networking or IT support environments
Entry Requirements
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5 GCSEs (Grade 9-4), including English and Maths, or equivalent
Eligibility
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UK/EEA resident for 3+ years
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Right to work in the UK
About Hightown
Hightown is a charitable housing association managing 9,000+ homes and supporting communities across several counties. Our mission is to provide homes and support to help people live independently.
Why Join Us?
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Gain a recognised IT qualification
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Work with modern cloud technologies
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Supportive team and career development opportunities
