No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
Everything we do as a business is built on the enthusiasm and professionalism of the people in our team roles. So if you have a passion for delivering a great guest experience and creating a safe, comfortable and welcoming environment, then this is the job for you.
Due to the nature of the role, successful applicants will be required to undergo a Disclosure and Barring Service (DBS) check as part of the recruitment process.
WHAT YOU'LL DO IN THIS ROLE:
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Be the first point of contact when checking in late arrivals and walk-ins
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You’ll ensure a warm, friendly and genuine welcome
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The role is varied and, depending on your site, may include: cleaning tasks within the front of house, external and breakfast areas, setting up the meeting room(s) and breakfast for the next day
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You’ll ensure guest and business safety and security is top priority at all times
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In the event of a fire, evacuating all guests and team from the business safely and quickly
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You’ll answer telephone enquiries and deal with guest complaints to ensure everyone enjoys their stay.
WHAT WE LOOK FOR IN OUR NIGHT PORTERS:
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Passionate about guest care
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A can-do attitude
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Professionalism under pressure
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Great eye for detail
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Enjoys and wants to be an active member of a team
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Excellent verbal communication
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An understanding of what excellent guest service looks like
WHAT'S IN IT FOR ME?
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Flexible shifts - to fit around the other important things in life.
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Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
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Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
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Never a dull moment - fun, laughs and lifelong friends!
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Team Socials – work hard, play hard!
On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
#IKC
