This is an exciting opportunity for an experienced and motivated individual with a passion for caring to help lead our growing domiciliary care service.
As Registered Manager, you will be responsible for the continued growth and development of our domiciliary care service ensuring the delivery of outstanding quality care. This company has been established for over 6 years and has a CQC rating of 'Good'.
This role is suitable for an experienced registered manager. The suitable candidate will have great commercial awareness and be able to demonstrate the drive and passion to grow a domiciliary care service.
In this varied and challenging role, you will be involved in:
- Working closely with the Director to coordinate the growth and ongoing development of the home care service.
- Providing inspired leadership to the office team and community staff, ensuring workloads are managed accordingly.
- Networking in the local community to raise awareness of the service
- Converting new client enquiries and coordinating rotas
- Care planning and conducting risk assessments and ensuring compliance to relevant legal and regulatory requirements and company standards.
- Ensuring the delivery of exceptional service to our clients.
- Ensuring the wellbeing of both client's and staff.
- Have experience of CQC Inspection
To be successful, you will:
- Have extensive care experience with excellent customer service and leadership skills.
- Be commercially aware and have strong influencing skills.
- Be able to demonstrate achievement of business growth targets.
- Have the ability to build good working relationships.
- Have strong organisation and planning skills.
- Be able to work well and accurately under pressure.
- Be flexible to meet the demands of the business including participating in an on-call rota.
- Have a minimum qualification of NVQ Level 4/5 in Health and Social Care or working towards level 5
- Have strong local knowledge of Bolton and preferably existing relationships within the local health and social care sector
With the requirement to travel throughout the community to conduct new client assessments, visits, reviews, spot checks, you should have a driving licence and access to a vehicle.
This role will play a vital part in ensuring that our clients receive the highest quality care and will make a real difference for the older people we work with. We offer an attractive salary with bonus dependant upon experience and a fantastic career development opportunity. If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.
We encourage applications from all sections of the community as we want to reflect the neighbourhood's in which we work.
What success looks like
Within your first 90 days, you'll have completed a full audit of the service, delivered an initial improvement plan, meet your team and key stakeholders, and start building the commissioner and community relationships that drive growth. Beyond that, success means measurable movement on quality, culture and care hours and a credible path towards an Outstanding CQC rating.
Who we're looking for
An energetic, commercially aware, values-led leader someone who wants to build something over the next few years and beyond, not just take the next available role. You could be a Registered Manager already, or a strong deputy or service manager ready for the step up.
Essential
- Minimum 3 years' experience as a Registered Manager or Deputy Manager in domiciliary or care home
- NVQ/QCF Level 5 Diploma in Leadership for Health and Social Care (or higher)
- Demonstrable track record of growing or improving a care service
- Strong working knowledge of CQC regulations, Experienced in Inspections and the Single Assessment Framework
- Excellent communication and relationship-building skills
Desirable
- Franchise or multi-branch domiciliary care background
- Experience with NHS Discharge to Assess pathways
- Train the Trainer qualification.
- Chidren support services
- LD and Autism
Pay: £39,000.00-£41,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
Work Location: In person
