Job Overview
We are seeking an energetic and detail-oriented Counter Assistant to join our dynamic team. In this role, you will be the first point of contact for customers and visitors, providing exceptional service at the front counter. Your enthusiasm and organizational skills will ensure smooth operations, accurate record-keeping, and a welcoming environment. This paid position offers an exciting opportunity to develop your communication abilities while supporting daily business functions in a fast-paced setting.
Duties
- Greet customers and visitors warmly, establishing a positive first impression
- Assist customers with inquiries, product information, and service requests
- Process transactions efficiently using Microsoft Excel for record management and inventory tracking
- Maintain cleanliness and organization of the counter area to ensure a professional appearance
- Answer phone calls with proper etiquette, directing calls or providing information as needed
- Support maintenance tasks around the counter area to ensure safety and functionality
- Collaborate with team members to ensure timely completion of daily tasks and smooth workflow
Skills
- Multilingual or bilingual abilities to communicate effectively with diverse customer groups
- Excellent communication skills, both verbal and written, to provide clear information and build rapport
- Strong organizational skills to manage multiple tasks efficiently in a busy environment
- Proficiency in Microsoft Excel for data entry, record keeping, and reporting purposes
- Good phone etiquette to handle inquiries professionally over the phone
- Basic maintenance knowledge to assist with minor upkeep of the counter area when necessary
- Ability to work well within a team and adapt quickly to changing priorities
Join us as a Counter Assistant and become an integral part of a vibrant team dedicated to delivering outstanding service. Your proactive attitude and dedication will help create a welcoming atmosphere while supporting our operational goals!
Pay: £10.85-£15.00 per hour
Benefits:
Work Location: In person
