Job Description:
About Mococo
Mococo is a modern multi-brand jewellery destination, home to the most loved names in contemporary jewellery. From Nomination to Clogau, ChloBo and Kit Heath, we curate collections our customers adore — and offer a personal, relaxed shopping experience they return for time and again.
The Role
As a Store Associate, you’ll be the face of Mococo, delivering warm welcomes, thoughtful recommendations, and outstanding service to every customer. You’ll help create a beautiful and inspiring store environment, support day-to-day operations, and work with your team to deliver sales targets.
Key Responsibilities
- Greet every customer warmly and build genuine connections
- Assist customers with product selection, styling advice, and gift recommendations
- Maintain excellent product knowledge across all brands and collections
- Ensure the store is clean, organised, and beautifully presented at all times
- Support with unpacking deliveries and replenishing displays
- Assist with Click & Collect orders and customer returns
- Contribute to achieving daily, weekly, and monthly sales targets
- Support visual merchandising and brand campaign changeovers
- Follow all company policies and security procedures
What You’ll Bring
- Previous retail experience working with jewellery.
- A passion for jewellery and an eye for detail
- Strong communication skills and a friendly, confident manner
- Ability to work well in a team and under pressure during busy periods
- Reliability, punctuality, and a proactive attitude
- Flexibility to work weekends, evenings, and key trading periods (including Christmas)
Why Join Mococo?
- Be part of a growing brand with a loyal customer base
- Work with the UK’s favourite jewellery brands in a beautiful new space
- Generous staff discount on jewellery
- Supportive and friendly team culture
- Opportunities for progression within the company
Casual Contract.
Must have weekday and weekend availability.
Must have jewellery retail experience.
Experience:
- retail sales: 1 year (required)
- fashion/jewellery: 1 year (required)
Work Location: In person
Pay: £12.50 per hour
Benefits:
Experience:
- retail sales: 1 year (required)
- fashion/jewellery: 1 year (required)
Work Location: In person
