The Kitchen Assistant will work across the catering provision of The Reader, in our café, ice cream parlour, and events. This role will work in a team developing and delivering a range of profitable catering offers that work in harmony with The Reader’s ethos and mission and consistently delivers a high level of customer service. The café and ice cream parlour are open seven days a week and provide a quality and affordable offer for the local community in welcoming environments. We are looking for a hard-working, honest person to join our growing Social Enterprise team. You will be invited to participate fully in the development of our exciting Social Enterprise which offers many opportunities for growth and development.
Key Responsibilities
- To uphold the reputation and values of our organisation when dealing with customers and colleagues.
- To create and maintain a friendly, vibrant, and supportive atmosphere across the enterprises, whilst ensuring high standards of customer service.
- To work as a member of wider Reader Group team through engaging customers in conversations about The Reader Group’s charitable mission and plans for Calderstones.
- To comply with our food safety management system and health and safety requirements, including daily HACCP (Hazard Analysis and Critical Control Point) diary entries. Training will be provided.
- To maintain high levels of hygiene and cleanliness in all areas of each enterprise.
- To work as part of a team to ensure the setting up and closing down procedures are followed efficiently and effectively.
- To provide practical help in the café kitchen and to undertake any other reasonable duties as requested by supervisor/manager.
- To be an active member of the team, undertake training, contribute to team meetings and take responsibility for personal development.
Person Specification
The Reader Social Enterprises are a key way in which the charity meets the public at Calderstones. Therefore we need staff who are friendly and who have or are able to learn great customer service skills. We are looking for someone who is kind but bold, who can lead others, cares, is willing to work hard and does what it takes to get the job done. You will be a person of integrity, honest, straightforward and able to speak up about things that matter.
- Be willing to learn about and align yourself with our ethos and values. Be able to demonstrate an understanding of the wider work of The Reader Group, and its social values and have a good understanding of the purpose and social mission of The Reader Group at Calderstones
- An interest in working within the catering and hospitality industry and an ability to learn quickly on the job.
- Show enthusiasm and energy and have the ability to use your own initiative and work independently with minimal supervision.
- A resilient individual with the ability to work under pressure in a fast-paced environment, dealing professionally with customers and colleagues at all times.
- Excellent communication and customer service skills.
- An individual with a high level of personal integrity and who combines this with good organisational and time management skills.
- Flexibility to be able to work on a rota basis spanning 0800-0100 hours, Monday to Sunday
If you’re inspired by our mission, are looking for a new challenge, and want to work for a forward-thinking organisation at a really interesting time, we’d love to hear from you. Please visit https://www.thereader.org.uk/job/kitchen-assistant/ to view a full job description and send your completed application forms and your CV to [email protected]
Job Types: Part-time, Temporary, Temp to perm
Pay: £8.00-£12.71 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Flexible schedule
- On-site parking
- Sick pay
Work Location: In person
