Connect to your Industry
Are you seeking a new challenge as an Account Manager in the creative, marketing, and communications industry? If you're passionate about quality, delivering exceptional communications, and delighting clients, then we want to hear from you. We're searching for an astute, highly organised professional account manager to deliver seamless employee communication campaigns for some of the world’s biggest brands.
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
We are Stitch, Deloitte's dedicated employee communications team. As part of a leading global professional services firm, we partner with prestigious global clients to craft compelling internal communications that educate, energise, and inspire. We are experts in Reward Communication excelling at transforming complex, often sensitive, subjects into engaging employee narratives that drive understanding and action across diverse organisations.
As a Stitch Account Manager, you will deliver impactful internal communication campaigns and projects for Deloitte's diverse client portfolio. Your remit covers the entire project lifecycle. From involvement in pitches and proposals, client onboarding and scoping. You will manage budgets, timelines, and project plans. You'll also oversee creative briefing, production, and final delivery of multi-media employee communications, all within a rigorous professional services environment.
The Account Manager opportunity:
- Working with Deloitte’s global client portfolio, well-known brands and high street names on employee communication projects spanning geographies, channels, languages and styles.
- Translate complex client requirements into clear, concise, and effective creative briefs that empower our creative teams to develop best-in-class internal communication content, upholding both the client’s and Deloitte's standards of excellence.
- Collaborate closely with clients, creative teams, and colleagues across Deloitte to produce employee communications that not only meet but consistently exceed expectations.
- Champion exceptional quality, applying a laser-sharp focus to every detail – from strategic messaging and robust financial oversight to flawless final delivery, reflecting the precision
- expected by the firm.
- Managing a range of projects and clients, ranging from urgent ad-hoc communications to annual global campaigns, no two days are ever the same.
- Take ownership of project financials, ensuring initiatives are delivered efficiently, on time, and within budget, with accurate and detailed reporting.
- Working effectively in diverse teams within an inclusive team culture.
Connect to your skills and professional experience
We are looking for a communication professional who brings:
- Proven Experience: You will likely have a background in marketing, internal communications, or corporate communications, ideally gained within a large, fast-paced organisation, a leading professional services firm (such as a Big 4), or a communications consultancy.
- Excellent Project Management: A demonstrated ability to manage multiple, complex projects simultaneously, coordinate diverse stakeholders, suppliers, and creative teams, often under tight deadlines typical of a consulting or creative environment.
- Creative Collaboration: A knack for inspiring and guiding creative talent, fostering close collaboration to produce gold-standard, best-in-class communications that meet the brief and the high standards of our clients.
- Innovative Mindset: A proactive, 'can-do' attitude with a passion for discovering new solutions to challenging problems and a real drive for continuous improvement, essential for navigating global firmwide protocols and complex client needs.
- Exceptional Communication: A confident and articulate communicator, with experience crafting compelling written content and delivering effective verbal presentations to stakeholders and clients.
- Financial Acumen: A strong grasp of numbers and commercials, with proven experience in planning, managing, costing, tracking, and reporting on project budgets and key metrics.
- Organisational Excellence: Highly organised, calm under pressure, proficient in project planning tools and familiar with all standard office communication applications for seamless project execution.
- Relationships: A natural 'people person' who excels at building strong relationships with high-profile clients, colleagues, and suppliers, consistently delivering an outstanding client experience and a track record of growing accounts.
Connect to your business – Tax
Innovation and tax consultancy may not seem to go together, but that’s exactly what you’ll find at Deloitte. We’re constantly seeking the new and working together to push the limits of what’s possible. Discover a new kind of tax career that you can make your own.
Global Employer Services (GES)
Global Employer Services is a 1,000-strong award-winning, relationship-focussed business. We focus on the risk and regulatory agenda, delivering long-term value to our clients. Our clients range from high-net-worth individuals and highly ambitious start-ups to a large number of FTSE 100 and 250 companies, with significant global footprints.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.
Connect with your colleagues
"The beauty of Deloitte is that we're so big and diverse you can easily surround yourself with people who complement your style to create highly effective teams together." -Chris, Tax Consulting
"I really appreciate the learning opportunities at Deloitte, from formal training to knowledge gathering from colleagues. " -Montine, Tax Consulting
“At Deloitte you acquire a lot of knowledge – fast. It’s interesting work, often for household names” -Erica, Tax Consulting
Our hybrid working policy
You’ll be based in Bristol with hybrid working.
At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.
Our commitment to you
Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.
Connect to your next step
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.
Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
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