Overview
We are currently in search of a dynamic and motivated Receptionist to join the Dr Elif Clinic team based in Harley Street.
Responsibilities
- Engaging in meaningful conversations to discern their needs and preferences.
- Educate leads about our comprehensive range of aesthetic services, treatments, procedures, and courses, emphasizing the associated benefits and addressing any concerns.
- Effectively communicate the unique value proposition of our clinic, customizing your approach based on each lead's specific requirements.
- Maintain accurate and detailed records of interactions, appointments, and follow-ups using our CRM system.
- Collaborate closely with the clinic's marketing and operations teams to stay informed about the latest services, promotions, and offerings.
- Deliver exceptional customer service, ensuring a positive experience for all leads, clients, and visitors.
- Consistently achieve and surpass sales targets and performance metrics.
- Proven sales experience, preferably in the aesthetics or healthcare industry.
- Exceptional communication and interpersonal skills, with the ability to build rapport and establish trust with potential clients.
- Strong persuasive and negotiation skills, coupled with a genuine passion for assisting clients in achieving their aesthetic goals.
- High level of professionalism, representing the clinic's brand and values effectively.
- Organized and detail-oriented, with the ability to manage multiple tasks and prioritize effectively.
- Flexibility and adaptability, with a willingness to take on additional responsibilities as needed.
- Previous experience in front-of-house management or customer service is advantageous.
Benefits:
- Competitive base salary and an attractive bonus/commission structure.
- Ongoing training and professional development opportunities.
- Access to a supportive and collaborative team environment.
- Opportunities for career advancement within the company.
This role offers an engaging environment for individuals eager to contribute to a professional team while honing their administrative skills. We welcome applicants who are organised, proactive, and committed to delivering outstanding service.
Job Types: Full-time, Permanent
Pay: From £17.00 per hour
Expected hours: 32.0 – 40.0 per week
Benefits:
- Employee discount
- Health & wellbeing programme
Application question(s):
- Are you able to work on Saturdays?
Experience:
- AESTHETIC CLINIC RECEPTIONIST: 2 years (required)
Work Location: In person
