This role is all about using your practical skills and attention to detail to look after a place that people love. As a Facilities Assistant , you’ll assist the Facilities Team across several sites based in Telford. Our Facilities team are responsible for the smooth running of the sites, including everything from cleaning, repairs, monitoring and testing alarms.
Contract duration: Fixed term contract until February 2027
Working Hours: 15 hours per week over 3 days, (5 hours per day). You'll work 2 week days and 1 weekend day per week.
I nterview Date: 10th August 2026
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here:Ironbridge Gorge is a set of busy and dynamic sites, and you’ll be instrumental in providing a fantastic offer for visitors throughout the season.
Reporting to the Facilities Coordinator, you’ll join a hardworking and passionate team across the Ironbridge Gorge Portfolio.
It’s a dynamic, immersive environment where no two days are the same, and where you’ll play a key role in creating memorable experiences for visitors.
What you'll be doing:This is a varied role, you’ll be working across several Ironbridge Gorge sites including Blists Hill, Coalbrookdale, Jackfield and the Toll House. An average day could include meter readings, legionnaire testing, repairs, fire alarm testing, cleaning, compliance checks and providing site access to contractors.
You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.
Who we're looking forWe’d love to hear from you if you're:
- focused on giving great service to everyone you meet
- a team player, but also happy to work on your own initiative
- well-organised and adaptable
- willing to learn new skills
- comfortable working in flexible and adaptable way.
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Requirements :Compliance.Eligibility to Work in the UK
Fixed Term p/t (15 hrs pw to 28/02/27)
