Overview
Join our vibrant farm shop team as a Farm Shop Assistant, where your enthusiasm and dedication will help create a welcoming environment for customers seeking fresh, local produce and artisanal goods. In this lively role, you’ll be the friendly face of our farm shop, providing exceptional service, sharing product knowledge, and ensuring the shop runs smoothly. Your energy and organizational skills will contribute to a positive shopping experience that keeps customers coming back for more. This paid position offers an exciting opportunity to be part of a community-focused operation that values quality, sustainability, and customer satisfaction.
Duties
- Greet customers warmly and assist them in selecting products, providing detailed information about items including origin, uses, and benefits
- Maintain attractive product displays through effective merchandising techniques to maximize sales and enhance visual appeal
- Handle cash register transactions accurately, including processing payments and giving change with professionalism and courtesy
- Upsell complementary products by suggesting additional items that meet customer needs and preferences
- Manage stock levels by monitoring inventory, restocking shelves promptly, and organizing storage areas efficiently
- Communicate clearly with team members to coordinate daily tasks and ensure smooth shop operations
- Use phone etiquette to answer customer inquiries professionally and provide information about products or store hours
Qualifications
- Multilingual abilities are highly desirable; fluency in English.
- Excellent communication skills to engage with diverse customers confidently and effectively
- Basic math skills for handling transactions, counting change, and managing inventory counts accurately
- Strong organizational skills to keep the shop tidy, well-stocked, and visually appealing at all times
- Time management skills to prioritize tasks efficiently during busy periods
- Ability to demonstrate professional phone etiquette when assisting customers over the phone or via messaging platforms
- Experience in merchandising or retail is preferred but not required; training will be provided for the right candidate
- have good plant knowledge
- available to work every weekend.
This dynamic role is perfect for motivated individuals who enjoy working in a fast-paced environment while making a positive impact on their community. If you’re passionate about quality food, excellent service, and working as part of a friendly team, we’d love to hear from you!
Pay: £13.00 per hour
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount
Work Location: In person