Housing Officer, Torbay, Temporary role for a minimum of 3 to 6 months possibly longer
Job Overview
- To deliver high quality & professional Housing Management Services such as, Tenancy, Neighbourhood, Anti-Social behaviour, Arrears Control, Statutory Compliance and Lettings.
- To work collaboratively with colleagues to ensure high quality Housing Management services are delivered to all customers and the wider community
- Manage a portfolio of properties to the highest possible standard
- To build and sustain resilience among Tenants and Communities, to ensure SAfeguarding to all tenants, Communities and Homes
- To be reactive to any emergency, including ASB incidents, which require immediate attention (including emergency re-housing event, domestic violence or hate crimes)
- Work with the Housing Manager to highlight and investigate cases of tenancy fraud, to ensure our properties are being occupied appropriately. Take action to address any issues promptly, where concerns are identified.
Experience
- Excellent communic
- Ability to prioritise workload and work under pressure
- Good negotiation, interpersonal and presentation skill
- Ability to work with challenging people and in difficult situations
- Able to listen actively and non-judgementally
- Judgement and decision-making skills, and ability to appraise a situation and make a coherent, well-evidenced recommendation to senior staf
- Flexible and able to work on own and as part of a team
- Develop effective working relationship
- Able to manage challenging situations and a busy workload
- Self-motivated and able to work without close supervision
- Planning and organising workload
- Effective problem solver
- Ability to extract and interrogate data
- This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English
Knowledge
- Understanding of the Competency Standards for Social Housing
- Estate Management experience
- Service User involvement and consultation
- Relevant regulations and Good Practice
- Use of relevant IT systems
- Knowledge of Housing Legislation, and welfare & benefits system
- Safeguarding principles and processes
- Health & safety awareness
Please Apply now to find out more, for a Full Job Description and Supporting Statement Instructions
INDWSE.
Job Types: Full-time, Temporary
Pay: £16.35 per hour
Benefits:
Ability to commute/relocate:
- Torquay, Devon: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Have you worked in Housing within a Local Authority
Experience:
- Housing: 1 year (preferred)
Work Location: In person
