We are currently recruiting for an enthusiastic Hire Desk Controller to join a fast growing Lifting Equipment company based in Pudsey. Working in a fast paced Sales & Hire Office, the role is extremely varied, you will be liaising with customers via telephone, email & face to face. This is a fast paced, busy environment so organisational skills and the ability to multi task is essential.
Successful candidates will ideally have experience of the industry, working in a customer service focused role, either face to face or telephone based. In addition, you will have a passion for customer service, IT skills and have a flexible, adaptive approach to your work.
Main Duties and Responsibilities
- Using in-house systems to provide detailed and accurate quotations & Sales orders for clients
- Sourcing opportunities, Chasing-up and managing leads and converting them into sales
- Dealing with a range of enquiries about our services, providing excellent customer services and communication skills
- Collection of feedback from customers and acting on their responses
- General office administration duties
- Maintaining proactive contact with regular and prospective clients
- Requirements for the role:
- A confident communicator.
- Good computer skills.
- The ability to work closely with customers and follow procedures with good manners and sales practices, working in an established team.
- Well organised with a proven ability to prioritise your own workload in an environment that is sometimes fast paced.
- Conscientious and eager to help develop a growing business
Wage is negotiable depending on experience
Hours: 08:00 - 16:30 Monday - Thursday 08:00 - 15:00 Friday
Job Type: Full-time
Language:
Work Location: In person
