The St Tudwals Inn in Abersoch is the oldest Inn in the village and has undergone a full refurbishment last year. We are looking for a talented Assistant Manager to help run this beautiful pub.
Key Responsibilities:
· Team Management: Supervising, training, and mentoring team members, including rota building, and performance evaluations.
· Guest Satisfaction: Ensuring exceptional guest service, addressing guest complaints, and fostering a positive guest experience.
· Operational Oversight: Assisting with daily operations, including managing budgets, inventory, and coordinating with other departments.
· Safety and Security: Maintaining a safe and secure environment for guests and team members.
· Budget and Financial Management: Assisting in budget planning and cost control, monitoring revenue streams, and ensuring financial goals are met.
· Reporting and Communication: Preparing reports for senior management and communicating effectively with all team members.
· Event Management: Assisting in planning and overseeing events held at the venue.
Qualifications and Skills:
· Experience in the hospitality industry.
· Strong communication, interpersonal, and organizational skills.
· Ability to supervise and motivate a team.
· Knowledge of venue operations and procedures.
· Guest service skills and the ability to handle complaints effectively.
· Financial acumen and the ability to manage budgets and maintain a good level of GP within the venue.
· Ability to work well under pressure and adapt to changing situations.
If you think you have what it takes then we would love to hear from you!
Job Types: Full-time, Permanent
Pay: £30,000.00-£35,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Experience:
- people managing: 5 years (preferred)
Work Location: In person
