We are looking for an exceptional front-of-house team member to join our clinic and work alongside our existing team
The role will be front-of-house and reception, with some patient coordination. You will be replacing our current patient receptionist and co-ordinator, who is going on maternity leave, but this role is for a permanent position.
We want someone enthusiastic, with excellent communication and organisational skills, who can create a fantastic, welcoming environment for our patients.
You will work alongside our other receptionist, practice manager, and clinical director.
Minimum requirements:
- Front of house experience in a private dental practice of at least 2 years
- Good knowledge of clinical treatments, including general dentistry, implants, Invisalign and cosmetic procedures
- Excellent communication skills and manner (email, Social media, WhatsApp, phone and video calls)
- Ability to learn new software swiftly
Location: Isle of Dogs, London (Crossharbour station DLR) (10 minute walk from Canary Wharf Station)
Website: www.innovadent.co.uk
Pay: £14.00 per hour
Ideal Working Hours
Tuesday to Thursday: 08:45 - 13:45
Friday: 08:45 - 19:00
Saturday: 08:45 - 17:00
Sunday: Off
Monday: Off
Start date: As soon as possible
About us
We are a private clinic that opened at the end of 2021. We are building a forward-thinking team and an innovative patient experience.
We are a young clinic with plenty of work to get involved with and opportunities to develop your role/career as the clinic grows.
Responsibilities
We will shape your specific role after discussing your strengths and weaknesses, but as a guide, this is what we imagine you working on
- Handling inbound enquiries via SM, WhatsApp, phone and email
- Discussing the patient’s treatment options and finance plans when required to do so, following the advice of the clinical team
- Following up with patients after they leave the clinic and providing any further assistance
- Tracking patient and treatment lists
- Preparing reports on patient conversions
- Helping the team with marketing ideas and campaigns
Notable Benefits
- Free checkups and hygiene appointments
- Discounted dental treatment
- Sponsored CPD and education
- Remote working opportunities are available for the TCO aspect of the role out of hours.
- Opportunity to build up to management and leadership roles as the clinic expands.
Job Types: Full-time, Permanent
Pay: From £14.00 per hour
Benefits:
Ability to commute/relocate:
- London E14: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What has been your biggest achievement in your current/previous job? (We will only consider your application if you answer this question).
Experience:
- dental reception: 2 years (preferred)
Work Location: In person
