An exciting opportunity has arisen to join our Digital Health Epic Connect Team, across The Royal Marsden NHS Foundation Trust and Great Ormond Street. We are recruiting a Senior Configuration Analyst on a 12-month fixed-term contract to support the delivery of a patient engagement project using Epic MyChart Care Companion.
Working within the wider Connect Outpatients and MyChart analyst team, the successful candidate will partner with clinical, operational and digital colleagues to design, configure, test and implement digital care pathways that support patients throughout their treatment journey.
We are seeking an experienced and passionate individual who is certified or accredited in at least one Epic application, preferably with experience in MyChart and MyChart Care Companion. A strong track record of collaborating with clinical and operational teams, and managing configuration change in a live EPR environment is essential.
Please be advised that the successful candidate will be expected to work in a hybrid capacity - please do not to apply if you are seeking a fully remote position. Our team works flexibly with a combination of remote and office based working days. The successful candidate will be required to travel to all sites at Great Ormond Street Hospital and The Royal Marsden Hospital sites (Bloomsbury, Chelsea and Sutton). The successful candidate would be well supported by an experienced team and line management structure.
As a Digital Health Record (DHR) Senior Configuration Analyst the post holder is responsible for:
- Assisting with the delivery of the Trust’s new electronic patient record (DHR) system within a designated team
- Working on several integrated areas to ensure a coordinated approach across all teams
- Working in partnership with our partners, Great Ormond Street Hospital and Epic
- Analysing and suggesting ways to improve current workflows and working practices
- Facilitating agreement for changes in working practices with appropriate stakeholders
- Matching agreed workflows with those already built into DHR system and/or configuring the DHR system using configuration tools to tailor the system
- Assisting with testing of the systems to ensure it is safe, usable, secure and robust
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
For further information please refer to the Job Description and Person Specification
- Analyse and document simple to highly complex clinical and administrative workflows, information, data collection and/or reporting requirements.
- Investigate end users’ preferences and populate databases as part of the configuration process.
- Be an expert in the application area, troubleshoot problems and address questions from end users regarding the application.
- Ensure that the DHR system is configured to meet new ‘best practice’ ways of working, in order to achieve cost-saving benefits and improved workflow processes, whilst working to relevant legal and regulatory frameworks.
- Log issues as they arise and liaise with colleagues and the supplier to achieve resolution and update the systems accordingly. Escalate unresolved issues through the Configuration Manager or Deputy Head of Design and Delivery as appropriate.
