Job Ref: ILH6606
Branch: Chewton Glen Hotel Spa
Location: Chewton Glen Hotel Spa, Hampshire
Salary/Benefits: £26,436.80 annual salary + £7,200 Tronc
Contract type: Permanent
Hours: Full Time
Shift pattern: As Per Rota (including weekend work)
Hours per week: 40
Posted date: 23/07/2026
Closing date: 23/08/2026
Chewton Glen is a true English original. From the unique 72 bedrooms including 14 one of a kind Treehouses, to the award-winning spa and state of the art James Martin cookery school, it has an abundance of ways to revive your senses. The blissful 130 acres of woodland are home to an indoor and outdoor tennis centre, a 9-hole golf course, heritage orchard, 70 working beehives, a walled kitchen garden, croquet lawn and more.
Aim of the Waiter role
To assist the restaurant management team in the organisation of service in the Restaurant and Room Service areas.
Responsibilities of the Waiter role
- To be confident that the service is at all times performed in a professional manner and to the style as specified by the Restaurant Manager.
- To be fully conversant with every dish served in the Restaurant and to provide a confident explanation if requested.
- To ensure that all guests’ wishes are met so far as is reasonably possible. Showing passion and pride for the hotel
- To transport and serve Room Service to the standard laid by the Company.
- To take ownership and ensure that all dishes are transported to the Restaurant and that the station is clean and clear throughout the service.
- To report all comments/complaints/problems to the Head Waiter, showing integrity and discretion.
- To liaise with the Head Waiter to ensure and be confident that the preparations and mise en place are correct and to the standard set by the Company.
- To assist the Head Waiter in ensuring the station is ready for service.
- To ensure that all trays taken to the rooms are checked by the Head Waiter before being delivered.
- To be confident to use guests’ names at all times.
Waiter - About you
- Experience in working in a 4* or 5* hotel restaurant is desirable
- Experience working to a Rosette standard is desirable
- You will have keen eye for detail, organisational skills and confident in communicating with the team
What's in it for you?
- £26,436 Salary
- £7,200 Approx Non-contractual Service Charge
- Cashback Healthcare scheme after 3 months service
- Staff stays and Friends Family rate at all our Iconic Properties
- 25% discount on all FB at Iconic properties
- Company Pension
- Social Events
- Free meals on duty
- Continued career development through training and grants
- Team assistance helpline and access to professional services
- Accommodation available if required
A true English original, Chewton Glen is a privately owned luxury country house hotel spa located in the heart of the tranquil New Forest countryside and just minutes from the coast. Just two hours from London it is a perfect place to escape to. With a 9 hole golf course, tennis courts, endless country and coastal walks as well as an award winning spa, gym and large outdoor pool there is something for everyone.
